| Position | Customer Experience Specialist |
| Posted | 2025 October 01 |
| Expired | 2025 October 31 |
| Company | Bendigo Telco |
| Location | Bendigo VIC | AU |
| Job Type | Full Time |
Latest job information from Bendigo Telco for the position of Customer Experience Specialist. If the Customer Experience Specialist vacancy in Bendigo VIC matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Bendigo Telco for the position of Customer Experience Specialist below matches your qualifications.
Why join BT Bendigo Telco is YOUR technology specialist partner with a difference.
We exist to help our customers and communities succeed by providing technology-based services and a partnership model that gives back to your community.
Our vision is to be your preferred technology partner.
We do this by employing great people, providing relevant voice, data networks and IT managed services; and giving back to your local community
Our Purpose
Customer and Community success - our commitment
Our Vision
To be your preferred technology partner
Let's explore the job At Bendigo Telco, our commitment to customer-centricity drives every aspect of our operations. Our Customer Experience Specialists play a vital role by providing advanced support, resolving complex issues, mentoring colleagues, and continuously improving processes to enhance the overall customer experience.
The is a 6-month, full-time contract role and is pivotal to the success of Bendigo Telco's customers and the communities that we serve.
What you will need to succeed
Previous working experience in the telecommunications industry is required
Highly developed troubleshooting, problem solving and decision-making skills
Highly developed customer service skills
Experience in a multi-functional working environment involving administration, sales and customer service duties is preferred
Ability to prioritise workload effectively is required
Demonstrated communication and interpersonal skills including the ability to communicate effectively is required
High level of oral and written communication skills is required
Let's reveal the perks or what's in it for you?
Access to staff discounts on mobile phone and home internet services
Supportive staff culture with emphasis on creating positive, collaborative environments
Flexible working arrangements
Strong community focus with emphasis on building better technology for our regions
Access to an Employee Assistance Program (EAP)
Special Requirements:
Driver's license with own reliable transport
Offers of employment are subject to the candidate undergoing a successful police check.
At Bendigo Telco, equity, diversity, and inclusion is a priority for our organization. We want everyone to feel comfortable to be themselves regardless of their background, religion, sexual orientation, age, gender or disability, so we can truly reflect the customers and communities that we partner with.
How to Apply:
Applications are received by Seek. Position Description available upon request ***************@bendigotelco.com.au
Please note that interviews will commence with preferred candidates immediately.
Applications close: 5:00pm on Friday 10 October 2025.
After reading and understanding the criteria and minimum qualification requirements explained in the job information Customer Experience Specialist at the office Bendigo VIC above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.
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