| Position | Treatment Coordinator/ Dental Receptionist |
| Posted | 2025 September 08 |
| Expired | 2025 October 08 |
| Company | Glow Orthodontics |
| Location | Burwood NSW | AU |
| Job Type | Full Time |
Latest job information from Glow Orthodontics for the position of Treatment Coordinator/ Dental Receptionist. If the Treatment Coordinator/ Dental Receptionist vacancy in Burwood NSW matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Glow Orthodontics for the position of Treatment Coordinator/ Dental Receptionist below matches your qualifications.
Who are we?Glow Orthodontics is a boutique orthodontic practice in Sydney's Inner West, founded by specialist orthodontist Dr. Jessica Yeo. We focus on modern, patient-first orthodontics with a personal touch, delivering treatments such as braces and Invisalign.
Our values are compassion, precision and innovation. We pride ourselves on creating a welcoming environment where patients feel cared for and staff feel empowered to grow. At Glow, we're not just transforming smiles — we're building confidence and long-term patient relationships.
About the Role
Glow Orthodontics is looking for an experienced Treatment Coordinator / Dental Receptionist to support our orthodontist and patients on their smile journey.
This 5 day hybrid role combines in-clinic days (chairside support, reception, treatment coordination) with remote work (patient follow-up, admin, scheduling). It's ideal for someone with dental or orthodontic experience who thrives on delivering exceptional patient care, while managing the admin and financial side of treatment coordination.
You Are…Minimum 1-2 years' experience in dental or orthodontic practices preferred, comfortable with both chairside and reception/admin duties.
Customer service obsessed: you go above and beyond to create a warm and memorable patient experience.
Confident communicator with execellent interpersonal skills: you can build trust with patients, parents, and colleagues in person and over the phone.
Detail oriented: you are able to multi-task and execute well in a fast-paced environment
Emotionally mature: you can handle financial conversations, anxious patients, and clinical challenges calmly.
Proactive: you don't wait to be told — you anticipate patient and the orthodontist's needs.
Career minded: you want a long-term role in orthodontics with pathways to senior roles.
Australian citizen/permanent resident.
Tech savvy: Able to learn new dental practice management software and systems quickly
Commit to a 5 day Hybrid role with in-clinic patient-facing days (Tuesday 9.30am-6.30pm, Thursday 9.30am-6.30pm, Saturday 8.30am-6.30pm) plus structured WFH admin days
Confident communicator and
Guide patients through treatment plans, fees, and payment options.
Independently manage leads engagement, patient scheduling, phone calls, payments.
Handle billings: set up payment plans, contracts, deposits, and treatment records.
Ensure seamless team coordination between the orthodontist, dental assistants, and patients.
Support a smooth patient journey from first call to treatment completion.
Assist orthodontist in any non-clinical tasks
A supportive, specialist orthodontic team with strong systems and training.
Growth opportunities into Senior Treatment Coordinator or Practice Manager as the practice expands.
Modern, boutique practice with digital workflows and a reputation for high-quality orthodontic care.
Convenient Burwood location, close to public transport.
A chance to join a growing, innovative orthodontic practice where your role truly makes a difference.
? How to Apply? Please include your CV and a short cover letter telling us:
Why you're interested in orthodontics and this role.
An example of when you went above and beyond for a customer or patient.
Please note that only shortlisted candidates will be contacted for interview.
After reading and understanding the criteria and minimum qualification requirements explained in the job information Treatment Coordinator/ Dental Receptionist at the office Burwood NSW above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.
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