| Position | Support Coordinator/Recovery Coach |
| Posted | 2025 July 04 |
| Expired | 2025 August 03 |
| Company | Including You |
| Location | Bundoora VIC | AU |
| Job Type | Full Time |
Latest job information from Including You for the position of Support Coordinator/Recovery Coach. If the Support Coordinator/Recovery Coach vacancy in Bundoora VIC matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Including You for the position of Support Coordinator/Recovery Coach below matches your qualifications.
Immediate Start
Join Our Team - NDIS Support Coordinator & Recovery CoachLocation: BundooraEmployment Type: Full Time Salary: Level 3.1 SCHADS Award ($38.65 per hour) plus 12% Superannuation
About the Organisation
Since opening our doors in 2015, Including You has grown into a trusted provider supporting individuals and families to navigate the NDIS. We proudly deliver services across Metro Melbourne, the Goulburn and Grampians regions of Regional Victoria, South East Queensland, and Canberra.
Our mission is to empower people with disabilities to achieve their NDIS goals by fostering independence, meaningful experiences, and personal fulfilment—while always advocating for equality, inclusion, and self-determination.
At Including You, our Support Coordinators and Recovery Coaches take a person-centred, rights-based approach. They tailor their support to the unique needs and abilities of each participant, with a strong focus on promoting choice and control, upholding human rights, and building capacity through skill development and connection to strong support networks.
About the role
Are you passionate about empowering people with disability to live their best lives? Do you have a knack for navigating the NDIS and building strong, trusting relationships? We're looking for a dynamic and compassionate individual to join our team as a Support Coordinator & Recovery Coach at Including You. As a Support Coordinator / Psychosocial Recovery Coach, you will play a pivotal role in helping individuals enhance their overall well-being, develop coping strategies, and achieve their personal goals.
As a Support Coordinator and Recovery Coach, you'll work closely with NDIS participants to:
Support Coordination: Help participants understand and implement their NDIS plans, connect with services, and build their capacity to manage supports.
Recovery Coaching: Use a person-centred, strengths-based approach to support individuals with psychosocial disability in achieving their recovery goals.
Collaborate with providers, clinical services, and informal supports to ensure seamless service delivery.
Maintain accurate case notes, reports, and documentation in line with NDIS and organisational requirements.
· Promote choice and control in all aspects of service delivery.
Reporting to the Regional Manager - you will:
Work with NDIS participants, families, and other stakeholders to implement, monitor and support the review of NDIS plans
Achieve targets as identified by the company and the Regional Manager, in line with the strategic business plan and guidelines as set out by the NDIS
Support implementation of all supports in the plan, including informal, mainstream and community, as well as funded supports
Connecting participants with both formal and informal supports to improve their quality of life
Ethical, customer-focused practice to provide support to the participants to achieve their goals
Identify and coordinate appropriate service providers and supports for participants, including coordinating the implementation of service agreements
Provide ongoing support and guidance to participants and their support network to ensure that goals are achieved, and services are delivered in accordance with the participant's plan.
What we are looking for
· Knowledge of the NDIS and experience in Support Coordination and/or Recovery Coaching
· A recovery-oriented and trauma-informed practice framework
· Strong communication and advocacy skills
· Ability to work independently, manage time effectively, and juggle competing priorities
· Qualifications in Community Services, Mental Health, Social Work, or a related field (desirable)
· Current Driver's Licence and reliable transport
· Current NDIS Worker Screening Check and Working with Children Check (or willingness to obtain)
A solid understanding of quoting, budgeting, and financial procedures with strong financial acumen.
Work autonomously and as part of a small team, taking responsibility for assigned tasks and actively contributing to team meetings and planning sessions
The Team
Join a fast-paced, dynamic team that is equally supportive, offering on-the-job training and opportunities for career growth. Team members work closely together to ensure service delivery, quality, and compliance are maintained without question. This is hybrid role which is 2 days in the office and 3 days working from home (first 3 months, 5 days per week in the Bundoora office)
An NDIS Workers Screening Check and Working with Children Check are mandatory requirements of this role. If you do not already hold these, you will be required to obtain them prior to employment.
Qualifications
Cert IV, Diploma or Degree in Community Services, Disability, Mental Health, Individual Support or similar preferred
Including You and their staff is committed to child safety, equality and inclusion. We are committed to safeguarding and have zero tolerance towards Child Abuse and Harm. We take seriously our responsibility to ensure the safety and well-being of all children, young people and adults we support. Only applicants with Australian Working Rights should apply.
Including You is a Diverse, Cultural, Equal Opportunity and Child Safe Organisation.
After reading and understanding the criteria and minimum qualification requirements explained in the job information Support Coordinator/Recovery Coach at the office Bundoora VIC above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.
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