Guest Service Agent at Song Properties

Job Description:

Latest job information from Song Properties for the position of Guest Service Agent. If the Guest Service Agent vacancy in Southport QLD matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Song Properties for the position of Guest Service Agent below matches your qualifications.

Who we are 

CLLIX Apartments & Hotels manages approximately 3,000 self-contained and contemporary strata-titled apartments. CLLIX currently has an extensive portfolio across Queensland, Victoria and Adelaide with more growth set to occur in 2024 and beyond. 

CLLIX Apartments & Hotels provides modern and contemporary self-contained apartments across Australia. Providing service excellence is our priority, ensuring our guests and residents alike receive a positive experience.  

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers, and Indigenous Australians to our team. When you join CLLIX Apartments and Hotels, we value your unique contribution. 

Job Description: 

• Ensure the smooth check-in and check-out of all guests.
• Accommodate the requests and needs of all guests, make recommendations, and upsell rooms and related services.
• Proactively communicate any guest feedback to the Duty Manager to ensure 100% guest satisfaction.
• Answer and direct incoming calls from inside and outside the hotel.
• Answer and process reservation enquiries if required.
• Maintain current knowledge of all room rates and packages available.
• Dispatch requests to the appropriate department.
• Monitoring the safety and security of the hotel.

Desired Skills and Experience:

• 6 Months' experience as a Guest Service Agent or receptionist in a hotel is desirable but not essential.
• Exceptional customer service skills, communication, and time management skills
• A friendly and outgoing personality
• Proven ability to work unsupervised.
• Flexibility to work weekends and evening shifts including public holidays

Job Info:

• Company: Song Properties
• Position: Guest Service Agent
• Work Location: Southport QLD
• Country: AU

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Guest Service Agent at the office Southport QLD above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.