Dispatch Administrator at Specialised Animal Nutrition

Job Description:

Latest job information from Specialised Animal Nutrition for the position of Dispatch Administrator. If the Dispatch Administrator vacancy in Nerang QLD matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Specialised Animal Nutrition for the position of Dispatch Administrator below matches your qualifications.

Part-Time Dispatch Administrator

We are a 20 year old company which imports and distributes an exclusive pet food brand to vets and pet stores in Australia and New Zealand. We are passionate about our fabulous premium products and focus heavily on pet owner education to improve the welfare outcomes in the herbivorous species we feed.

The Position: 

• 22 hours per week (8:30 - 2:30 * 4 days - closed Thursdays)

• Small family business

• Genuinely caring pet brand with passionate customer following

We are seeking a responsible, mature minded administration officer with professional polish who is looking for a long-term role they can master. 

The primary focus of this position is daily fulfillment of B2B customer orders from point of order through invoicing, payment and freight dispatch, ensuring this occurs in a professional, accurate and expeditious manner.  You will need to be a natural with numbers and savvy with our ERP system.  You will be our customer's first point of contact through phone and e-mail and enjoy helping people.  

Responsibilities include:

• Providing high level customer support to our retail partners

• Administration of our order processing including data entry, invoicing, order checking and back order management

• Following-up on customer inquiries - shipping quotes, delivery and ETA queries, resolution of order issues and payment processing

• Booking and coordinating freight movements with our transport partners

• Liaising with accounts officer, working closely with warehouse team and prioritising orders.

• Management of B2B online portal 

• Developing close business relationships with our vendors and stakeholders

• Other miscellaneous activities to drive continuous improvement

• General office support, as required 

Experience and Requirements:

• Professional standard written and verbal skills, excellent phone manner

• ERP system invoicing experience is highly regarded 

• Consistent, high-level attention to detail and accuracy, strong numeracy skills 

• High standard of computer literacy - MS Word, Excel, Microsoft Office Suite.

• Efficient and dependable with strong customer service focus

• Independent mindset and the ability to work happily in a small team environment

• Ability to plan, organise and schedule work priorities to ensure deadlines and commitments are met

• Honest, hardworking with a generally up-beat disposition

• Genuine care for animals and the people who love them

• Committed to environmentally responsible business practices

• Fit and capable of lifting 20kg boxes when required (not routine but sometimes necessary) 

• Must be an Australian resident with full work rights.

We are conveniently located 1 minute off the motorway in Nerang with lots of parking and a pleasant, new office space.

To apply, please submit your resume and cover letter telling us why you would like (and be fantastic at) this particular job.  Please be aware, we do not interview applicants that have not submitted targeted cover letters.  

Only short listed candidates will be contacted.  

Job Info:

• Company: Specialised Animal Nutrition
• Position: Dispatch Administrator
• Work Location: Nerang QLD
• Country: AU

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Dispatch Administrator at the office Nerang QLD above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.