| Position | Customer Service Officer |
| Posted | 2025 October 15 |
| Expired | 2025 November 14 |
| Company | YMCA |
| Location | Melbourne VIC | AU |
| Job Type | Full Time |
Latest job information from YMCA for the position of Customer Service Officer. If the Customer Service Officer vacancy in Melbourne VIC matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at YMCA for the position of Customer Service Officer below matches your qualifications.
Our Vision is a better tomorrow where all people can belong.
As the largest employer in fitness and recreation we have more than 5,000 staff at over 140 centres across Victoria. With us, you will work with fun colleagues who have a shared passion for making a difference in the lives of individuals and transforming communities for the better.
About the CentreThe City of Melbourne is redeveloping the Kensington Community Aquatic and Recreation Centre located within JJ Holland Park in Kensington. The new $68.2 million environmentally sustainable facility is due to open in September 2025 and will feature: a heated 25 -Metre 8 Lane Pool, 700 m2 Health Club, three multi-purpose courts, three large flexible spaces and a Café.
About the RoleAs a Customer Service Officer at Kensington Community Aquatic and Recreation Centre you will be greeting members, responding to enquiries via email, phone or in-person, as well as performing general but important administrative tasks. Our Customer Service Officer's always put the customer experience at the forefront of all interactions with people within the community. Some of your responsibilities will include:
This is a casual position and the hourly rate is $31.18 per hour + Superannuation + Y Benefits.
About YouWith our focus on providing the exceptional customer experience and always providing outstanding customer service, we will be looking for someone who is energetic, can help to create a welcoming environment and enthusiastic about helping and assisting others.
You will be working alongside our other Customer Service Officers, and will also work closely with Duty Managers to ensure smooth service and running of the facility overall.
Qualifications & Experience
At the Y Victoria, we are committed to empowering all Children and Young People to feel safe and be safe. As such, we ensure that all of our candidates are appropriately screened (including police check, working with children check and reference checks). To learn more about our commitment to safeguarding children and young people visit victoria.ymca.org.au
BenefitsAt the Y Victoria, we value our people. Working for us means you'll enjoy great work/life balance and a range of benefits which improve your wellbeing and help you develop as an individual, such as:
How to ApplyWorking for the YMCA is a rewarding and challenging experience for those with a positive attitude, zest for life and who seek to contribute to the bigger picture. If this is you, click the Apply button now.
Y Victoria is an equal opportunity employer committed to diversity and social inclusion. We warmly welcome applications from individuals of all backgrounds.
Y Victoria are proud to be a 2025 Circle Back Initiative Employer, we commit to respond to every applicant.
After reading and understanding the criteria and minimum qualification requirements explained in the job information Customer Service Officer at the office Melbourne VIC above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.
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