Service Delivery Manager

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Ozcare with the position of Service Delivery Manager - Ozcare which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Service Delivery Manager - Ozcare below matches your qualifications. Good Luck: D

• $119, 383 per annum
• Full Time

Ozcares home care services supports our clients to live independently and safely in their own homes for as long as they can. Ozcares team of carers, nurses, dementia advisors, allied health professionals and case managers work together to support our clients with a wide range of services delivered in their home or in the community, funded through various Commonwealth and State funded programmes.

Your Role

Based in our Community Care office and reporting to the Branch Manager, you will oversee the day-to-day management and delivery of health programs and support services. You will lead a team of Assistant Coordinators, Schedulers, Administrators, Care Assistants, and In-Home Support Workers, ensuring high-quality service delivery and employee engagement.

Your main responsibilities include:

• Oversee daily management and delivery of services.
• Provide coaching and support to employees and volunteers.
• Ensure holistic service delivery focused on clients needs and rights.
• Monitor and evaluate service provision through client and team feedback.
• Support continuous quality improvement and innovation in client services.
• Assist the Branch Manager in reviewing branch operations for ongoing viability.

Your Attributes

Were looking for a person who has what it takes to make a difference in our clients lives.

You have:

• Experience in managing the day-to-day operations of a community aged and disability service provider, including staffing, budgeting, and resource allocation.
• A warm and caring nature
• The willingness to go the extra mile
• A positive attitude towards health and wellbeing
• The flexibility to work a varied roster
• Ability to work well under pressure

How Youll Benefit

Youll become part of the Ozcare family, and in addition to the training and support that you would expect, you will also receive:

• 5 weeks annual leave as standard
• Annual leave loading
• Optional salary packaging, meal entertainment cards, and novated leases
• Private health insurance discounts
• Uniform and laundry allowance
• Employee Assistance Program

Role Requirements

Strong understanding of the Community Care industry and the operational requirements of a Community Care Branch.

• Well-developed communication and interpersonal skills including conflict resolution and negotiation
• Demonstrated strong verbal, written and interpersonal communication skills to communicate and work effectively with a broad range of people
• Ability to develop staff, foster teamwork and effectively work as a team member whilst providing leadership
• Strong understanding of workforce management including recruitment and scheduling
• Well-developed understanding of financial management
• Intermediate to advanced computer skills to ensure ability to use Ozcares management and Community Care systems
• Proof of immunity, or willingness to become vaccinated against, Measles, Mumps, Rubella (MMR), Varicella (Chicken Pox) & Pertussis (Whooping Cough)
• Current Police Screening Certificate
• Current NDIS Worker Screening Check (Yellow Card) and Blue Card (Working with Children Check)
• Current Queensland drivers licence
• Tertiary Qualifications and/or relevant experience in a health-related field (e.g. Health and Human services)
• Qualify as Key Personnel

Welcoming All

We welcome everyone to become part of the Ozcare family regardless of belief, ethnic or social background, health and gender. Ozcare is the organisation it is today because of each person who is a part of it. This spirit of togetherness is reflected in our mission and values, and our commitment to reconciliation. First Nations applicants are strongly encouraged to apply

If you are enthstic and can demonstrate empathy and understanding towards the needs of older people we would love to hear from you.

Information :

• Company : Ozcare
• Position : Service Delivery Manager
• Location : Hervey Bay QLD
• Country : AU

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Service Delivery Manager job info - Ozcare Hervey Bay QLD above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Service Delivery Manager job info - Ozcare Hervey Bay QLD in 2025-01-10 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.