Technical Support Advisor at City Facilities Management

Job Description:

Latest job information from City Facilities Management for the position of Technical Support Advisor. If the Technical Support Advisor vacancy in Mulgrave VIC matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at City Facilities Management for the position of Technical Support Advisor below matches your qualifications.

The Opportunity: This 6-month fixed term role offers a proactive, motivated and tech savvy team player the opportunity to join a dynamic team, high performing team. You will support our partners- Coles with your technical resource skills, remotely monitoring Refrigeration, HVAC and Lighting systems within stores. This is a Part Time opportunity working 4 days on and 4 days off (4.30pm - 9.30pm)

Why you want to work for our team:  

• Working within a custom designed modern building with free on- site secure parking
• Supportive, fun and encouraging team earning above award wage
• Career progression making use of our extensive learning and development program. 
• Discounts Hub with exclusive discounts across major Australian retailers  

Your key responsibilities will include: 

• Working within a fast-paced Contact Centre environment that operates 24/7 and provides Contact Centre services to our partners
• Work in a control room environment, monitoring alarm systems
• Manage high volume of outbound calls to field technicians and stores
• Accurately enter data
• Deliver customer service to our partners and our field-based team members in our state of the art technical and sustainability centre

You will be required to have:

• Demonstrated experience using multiple systems concurrently
• A high level of attention to detail
• Customer service experience within a Contact Centre environment - preferred
• Previous experience in a Technical Support or service role - preferred

If you would like to be part of a growing Australian Facilities Management business, we would love to hear from you.  

City is an Equal Opportunity Employer who supports and encourages the diverse needs of each individual Team Member.  

City does not accept any unsolicited resume referrals from Recruitment Agencies. Please do not submit any resumes or associated profiles to the City careers portal or to any City team members. City will not pay any placement fees relating to unsolicited resume referrals

Job Info:

• Company: City Facilities Management
• Position: Technical Support Advisor
• Work Location: Mulgrave VIC
• Country: AU

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Technical Support Advisor at the office Mulgrave VIC above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.