Field Service Technician at SwarmFarm Robotics

Job Description:

Latest job information from SwarmFarm Robotics for the position of Field Service Technician. If the Field Service Technician vacancy in Esperance WA matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at SwarmFarm Robotics for the position of Field Service Technician below matches your qualifications.

SwarmFarm is one of the first companies worldwide, to successfully deliver commercial, autonomous robots to farming customers. Proudly based in regional Australia, we are a venture backed company that is pioneering the development of autonomous farming technology.

With global ambition and a deep connection to our farming customers, we are on a mission to revolutionise farming around the world by introducing new farming practices that are enabled by robotic technology. Our robots are already working on grain, cotton, horticulture and turf farms and we have big plans to deliver even more in the future. 

We are a fast paced company whose team is rapidly growing. Due to customer demand we are looking for a Field Service Technician in Esperance.

What is it like working with us? Lets dive in.

?It Matters 

• We care about the results from our technology and the success of our customers. We love to see farmers succeed

• We care about our industry - agriculture is vital. We want to inspire the next generation of farmers.

• Our technology and contributions make agriculture more sustainable and successful.

?Get It Done 

• We have an unrelenting focus on solving issues and delivering for our customers.

• We have a positive mindset and would rather discuss solutions than hear excuses.

• We come to work to solve problems and create new solutions.

?We Win Together

• We respect that it's impossible to succeed alone in this business. It takes all of us working as a united team, each delivering our contribution, to achieve the end result.

• No ‘Super Heroes' - we are team players.

• Farmer, Partners, our Team - all win together.

If you think you align to our values, let's keep reading and learn more about this exciting opportunity. 

Are you passionate about cutting-edge technology and helping farmers succeed? As a Field Service Technician at SwarmFarm Robotics, you'll be at the heart of ensuring customer satisfaction and the success of our autonomous farming equipment.

This is a hands-on role that performs diagnostics, repairs, and maintenance on SwarmBot robots. It also encompasses customer engagement and liaising with the engineering team.

Main Responsibilities

• Traveling to customers to diagnose, repair and maintain all systems on robots. This includes electrical, hydraulic and mechanical systems.

• Providing “over the phone” diagnostics and first line support of robots out in the field.

• Providing remote support outside of regular hours as scheduled on the roster 

• Providing training and support to help customers succeed with our technology

• Maintaining job ticket monitoring of customer faults through our ticketing software.

• Commissioning and delivery of new robots

• Maintaining the professional image of the company.

Other Responsibilities

• Promote company products and services. Assist sales with information as required.

• Assist with documentation and process improvement.

• Maintain and look after your company vehicle, equipment and tools.

Reporting

• Report directly to the Portfolio Manager responsible for your region.

• Track travel time and time on site as well as use of spare parts.

• Collect overall machine condition for preventive maintenance scheduling.

We're looking for someone who's as passionate about SwarmFarm's mission as we are and who is laser-focused on helping our farmer customers thrive. Here's what we think makes the ideal candidate:

Experience, Education and/or Knowledge

• Practical experience in on-farm or trade roles is an advantage.

• A trade qualification in mechanics or electronics is highly regarded.

• Experience in Precision Ag is also highly regarded

• Proven experience in customer relationship management, preferably in agriculture.

• Keen interest in agricultural technology.

• Proven problem-solving, organisation, and task prioritising skills.

Skills & Attributes  

• Passionate about the SwarmFarm mission and have an unrelenting focus on the success of our farmer customers.                            

• Demonstrated ability to diagnose, repair and document electrical faults

• A passion for agricultural machinery and all things mechanical and electrical.

• Patience and be able to sort out difficult problems over the phone or in the field.

• Well organised, proactive, and with a high level of attention to detail.

• Self-motivated with excellent time management skills.

• Flexibility to travel as required.

• Strong communication skills and able to build rapport with farmers and staff.

• Competitive salaries.

• Supportive leaders who have your back.

• Driving a robot - because why not tick that off your bucket list?

• Joining a passionate, fun, and supportive culture - we work hard and laugh harder.

• Team events, lunches, and activities throughout the year.

• Attending our annual offsite - valuable, inspiring, and a whole lot of fun.

Ready to be part of a team that's changing the game in farming? Apply now and join SwarmFarm Robotics!

Job Info:

• Company: SwarmFarm Robotics
• Position: Field Service Technician
• Work Location: Esperance WA
• Country: AU

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Field Service Technician at the office Esperance WA above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.