Family Services Advisor at InvoCare

Position Family Services Advisor
Posted 2025 September 10
Expired 2025 October 10
Company InvoCare
Location Ryde NSW | AU
Job Type Full Time

Job Description:

Latest job information from InvoCare for the position of Family Services Advisor. If the Family Services Advisor vacancy in Ryde NSW matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at InvoCare for the position of Family Services Advisor below matches your qualifications.

InvoCare is an industry leader within the funeral industry, we currently operate over 300 funeral locations, 17 cemeteries and 29 crematoria, throughout Australia, New Zealand and Singapore and growing.

About you

You have a background in customer service and sales and are looking for your next opportunity. You have worked in an industry with direct customer interaction and are wondering how to combine your experience into a role with heart.

About the role

Working directly with the community you will respond to incoming inquiries and package solutions that meet customer needs. Empathy and the ability to, sensitivity listen are your key skills as is your results focus. This is a great opportunity to apply your skills from a sales background into the funeral industry and apply some strong values around care and empathy.

In addition you will have:

  • Previous sales experience in a service driven organisation working towards KPI's and targets
  • A focus on customer service and collaborative business relationships.
  • Ability to build rapport and trust with customers in an honest and ethical manner.
  • Resilience is a MUST - we want candidates who are focused, committed and passionate.
  • Ability to prioritise and multi-task working with a busy schedule
  • Ability to maintain confidentiality and discretion
  • High attention to detail

Benefits of joining InvoCare:

You may not have considered this industry before, but we provide vital services to families that helps them to celebrate the lives of those they loved. Our staff live our values every day and get to experience the gratitude that comes with offering such a meaningful service. The benefits you can receive include:

  • Reward and recognition programs
  • Tailored induction and training programs
  • Well designed and fitted out locations with the latest facilities to assist in providing an exceptional client family experience
  • Networking opportunities across the business and with peers
  • Birthday and paid parental leave
  • Free access Employee Assistant Program
  • We are a diverse workplace and equal opportunity employer

How to Apply:

InvoCare is proud to provide our employees with a quality work environment and opportunity for both personal and professional growth.

If you are looking for a role that makes a difference and supports families in your community, click on apply and submit your application.

To learn more careers at one of the InvoCare brands please visit our careers page: https://www.invocare.com.au/careers/

At InvoCare we are committed to building a respectful, diverse and inclusive workplace which reflects the communities we serve. We encourage applications from people of all ages, nationalities, abilities, and cultures.

*As part of our recruitment process applicants for this position will be asked to consent to a criminal record check and medical/physical assessment to ensure fitness to complete the inherent requirements of the position. Please note that applicants with a criminal record are not automatically barred from applying for this position and each application will be considered on its merits.

Job Info:

  • Company: InvoCare
  • Position: Family Services Advisor
  • Work Location: Ryde NSW
  • Country: AU

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Family Services Advisor at the office Ryde NSW above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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