Concierge at Peppers Retreats, Resorts and Hotels

Job Description:

Latest job information from Peppers Retreats, Resorts and Hotels for the position of Concierge. If the Concierge vacancy in Noosa Heads QLD matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Peppers Retreats, Resorts and Hotels for the position of Concierge below matches your qualifications.

Peppers Noosa Resort & Villas is nestled in the serenity of Noosa National Park offering a range of premium accommodation from studio to four bedroom Apartments and Villas. Park & Cove situated atop of Peppers Noosa Resort & Villas offers dining experiences for up to 80 patrons with a philosophy that celebrates the people, produce, history and culture unique to the Sunshine Coast. Surrounded by nature, in Noosa you will find a tapestry of waterways, untouched national parks and wide-open beaches to explore and make your own during your down time.

 Purpose

As Concierge, you will be the face of hospitality, responsible for elevating our guests' experiences to the next level. You will play a crucial role in providing personalised assistance, local insights, and exceptional service, turning each guest's stay into a memorable adventure.

 Primary Responsibilities

• Foster genuine connections with guests, making them feel valued and comfortable during their stay

• Assist guests with transport and travel arrangements, luggage delivery and storage, parking and valet services

• Address and resolve guest concerns promptly and professionally

• Offer expert recommendations for local attractions, restaurants, and activities          

• Promote seamless communication and cooperation among departments, including Housekeeping, Front Office (including Reservations), and Maintenance

 Skills and Experience

• Previous customer service experience, preferably in the hospitality industry

• A track record of effectively managing multiple tasks and excelling in high-pressure situations

• Strong problem-solving abilities and a proactive approach

• Outstanding communication and interpersonal abilities

• Have a good grasp of local knowledge or the ability to quickly learn and improve current knowledge

• Drivers licence required to drive onsite buggy

• Willingness to embrace a flexible rotating roster, including evening, weekend and public holiday shifts as required

 Accor Benefits

• ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!

• Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you

• Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays

• Learn Your Way - Support your career development with access to Accor's industry leading training platforms, Accor Academy and Typsy

• Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide

• Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.

 Everyone has a story and we want to learn yours. We invite you to APPLY NOW.

Job Info:

• Company: Peppers Retreats, Resorts and Hotels
• Position: Concierge
• Work Location: Noosa Heads QLD
• Country: AU

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Concierge at the office Noosa Heads QLD above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.