Care Concierge - Premium Home & Lifestyle Services at Uniting NSW & ACT

Job Description:

Latest job information from Uniting NSW & ACT for the position of Care Concierge - Premium Home & Lifestyle Services. If the Care Concierge - Premium Home & Lifestyle Services vacancy in Chatswood NSW matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Uniting NSW & ACT for the position of Care Concierge - Premium Home & Lifestyle Services below matches your qualifications.

Care Concierge - Premium Home & Lifestyle Services

Bring your passion for aged care to to this Private Care Concierge position and deliver premium services with a personal touch and help our self-funded clients access more of what they need to thrive.

Full-time position 

Location - Sydney Central and North

At Uniting, we know care is about more than meeting needs. It's about creating experiences that reflect each client's lifestyle, values, and aspirations. Our Private Client Concierge role is a unique opportunity to combine leadership, service excellence, and premium relationship management.

About the Role

As a Private Concierge, you'll act as the trusted point of contact for clients and their families. From tailored in-home support to wellbeing initiatives and lifestyle services, you'll design and coordinate solutions that enhance daily living, ensure clients live well at home and stay meaningfully connected to their community.

You'll take a proactive role in introducing additional services to help clients discover new ways to enjoy their independence. Your ability to confidently engage, listen, and present options will be central to creating lasting relationships and driving service growth.

What You'll Do

• Act as the trusted central contact for private clients, delivering a concierge-level experience
• Build deep, professional relationships with clients and their families
• Anticipate needs and promote additional services that align with clients' preferences
• Confidently present options, manage service agreements, and oversee budgets and billing
• Work collaboratively with clinical, allied health, and support teams to deliver seamless, holistic care
• Collaborate with internal and external providers (clinical, allied health, lifestyle, and more) to deliver quality outcomes
• Maintain accountability for client satisfaction, staff performance, and service quality

What You'll Bring

• Demonstrated care management experience, ideally in an Aged care, health or community services setting
• Strong background in sales, customer service, or relationship management
• The ability to engage confidently with our self-funded clients and build trusted, professional relationships
• Demonstrated experience in expanding services in a way that feels natural and client-centre
• Excellent communication, negotiation, and problem-solving skills
• Relevant qualifications (Aged Care, Community Services, Business, or related field)
• Driver licence and comprehensively insured car.

Even better:

• Diploma or Bachelor qualification in a relevant field (such as Business, Aged Care or Healthcare)
• Experience using client management systems

Why Join Us?

• Step into a premium client-facing role with the scope to shape unique services and experiences
• Work at the intersection of care, lifestyle, and premium service delivery
• Be part of a respected, values-driven organisation known for excellence in aged care
• Access professional development and pathways for career growth

About Uniting

Uniting NSW.ACT contributes to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communities and confront injustice.

Uniting is a Child Safe Organisation committed to promoting the safety, wellbeing and inclusion of children and young people.

Empowered by diversity

At Uniting, inclusion isn't just something we value - it's how we work. Our culture and practice reflect the vibrant diversity of our colleagues, and the clients and communities we serve.

How to apply

If this opportunity interests you, we'd love to hear from you. Just click on the ‘Apply' button in this ad, fill out your details and submit. We encourage applications from people who identify as a part of the Australian Aboriginal and/or Torres Strait Islander Community.

What to expect

Please know that employment with Uniting will require a National Police Check and Reference Checks.

Job Info:

• Company: Uniting NSW & ACT
• Position: Care Concierge - Premium Home & Lifestyle Services
• Work Location: Chatswood NSW
• Country: AU

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Care Concierge - Premium Home & Lifestyle Services at the office Chatswood NSW above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.