Enrolment and Engagement Officer (Springvale)

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the AMES Australia with the position of Enrolment and Engagement Officer (Springvale) - AMES Australia which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Enrolment and Engagement Officer (Springvale) - AMES Australia below matches your qualifications. Good Luck: D

Casual Enrolment and Engagement Officer position based at our Springvale site Hourly rate of $50.20 + 11.5% super Fluency in Vietnamese is highly desirable

Other benefits include: Regular performance feedback and performance review process Supportive environment and caring work culture with work/life balance Cultural Diversity Salary packaging (Full FBT employer) including: superannuation, Novated Leases, laptops, mobile phones, professional development, subscriptions and memberships, and briefcases Employee Discount Program (Flare) Employee Assistance Program (EAP) Annual Leave Loading of 17.5% Flexible Working Arrangements where it meets operational requirements

About the role

We are seeking applications for a Enrolment and Engagement Officer to join our Dandenong team. If successful, you will work collaboratively with administration staff, the Education Performance Team, the Client Acquisition Team (CAT Team), Education Managers and Hub Operations Coordinators to maximise conversions and encourage retention.

To be considered for these positions, you will be able to demonstrate the following key selection criteria:

• Minimum of Certificate III in Business Administration or similar field; and/or at least 3 years experience in an administration/client support or customer service role
• High level cross-cultural communication skills with the ability to support people with limited English skills to navigateand complete complex enrolment and administrative processes
• Highly developed customer service/engagement skills with a demonstrated capacity to engage clients in Educationprograms
• A capacity to generate reports from a variety of data management systems, interpret results, make recommendations and modify / change processes to address identifiable weaknesses
• Demonstrated knowledge of the enrolment processes in Education programs including SEE, Skills First, AMEP andACFE
• High level IT skills including the ability to use online platforms in registering and enrolling Education clients and to support clients and client data reporting
• Proficient in Client Management Systems (e.g. STRATA, Markbook), MS Outlook, Word, Excel, PowerPoint and MS Teams
• Demonstrated ability to take initiative, problem solve and take the extra mile to engage clients
• Demonstrated ability to work with client management systems (STRATA) and/or government reporting systems (ARMS, VET Online, SVTS), inputting and extracting data
• Possess strong organisational and time management skills
• Ability to work both independently and collaboratively as part of a team in a busy environment
• Excellent spoken and written communication and presentation skills

To apply for these positions please submit:

Your current resume Cover letter addressing the key selection criteria outlined above

Applications for these positions will be accepted up to 5 pm on Sunday 19 January 2024, however interviews and other selection processes may commence as suitable applications are received.

About us

AMES Australia is a statutory authority, which specialises in the delivery of education, training, employment, settlement and community services to a culturally and linguistically diverse (CALD) client base.

AMES Australia is committed to achieving a diverse workforce and strongly encourages applications from Aboriginal and Torres Strait Islanders, people from culturally diverse backgrounds and people with disabilities.

AMES Australia is an Equal Opportunity Employer and abides by the Occupational Health and Safety Act. Applicants must have the right to work in Australia. All offers of employment are subject to a satisfactory police check and provision of a current Working with Children Check (where required for position).

AMES Australias Values are: Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership, Human Rights

Information :

• Company : AMES Australia
• Position : Enrolment and Engagement Officer (Springvale)
• Location : Springvale VIC
• Country : AU

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Enrolment and Engagement Officer (Springvale) job info - AMES Australia Springvale VIC above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Enrolment and Engagement Officer (Springvale) job info - AMES Australia Springvale VIC in 2025-01-11 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.