Case Manager
Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the EML Group with the position of Case Manager - EML Group which was opened this.
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Case Manager EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey . We continue to experience ongoing growth and now have over 4,000 dedicated employees . We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML. THE OPPORTUNITY As part of our diverse team based in Parramatta , you will help make a positive impact on someones life every day. You will feel great satisfaction knowing your talent and hard work has a purpose. The purpose of this role is to provide early, timely and personal customer service to injured workers and employers through proactively managing workers compensation claims within a Self Insured legislation and compliance guidelines. This will be a permanent, full time position based in our Parramatta office, with flexibility to work from home once fully trained. YOUR RESPONSIBILITIES- Deliver the desired customer experience to all stakeholders and manage the end-to-end outcomes for a portfolio of cases
- Adopt a service- orientated approach that is focused on early intervention to improve recovery and return to work outcomes
- Provide accurate and complete information that is consistent and easy to understand
- Co-ordinate communication, facilitating case conferences and conducting claims reviews with clients as required
- Conduct health promotion activities to enhance the customers wellbeing and empower them to participate in their own treatment and recovery.
- Strong background in delivering exceptional customer service and building positive relationships with stakeholders.
- Proficient in Microsoft Office suite and capable of quickly learning and navigating new systems.
- Ability to assess situations, evaluate options, and make informed decisions confidently and efficiently.
- Prior experience within the insurance industry is advantageous but not essential, training will be provided.
- Demonstrated ability to work efficiently and effectively in dynamic and high-pressure settings
- A vibrant, collaborative innovative team culture
- Flexibility with opportunity to WFH when you are fully trained in your role.
- A corporate wellbeing program with discounted health insurance and gym membership
- Access to discounts at over 350 retailers through our Rewards Hub program
- Entitlement to an annual tenure and performance-based recognition reward
- Comprehensive learning and development support
- Companywide events to celebrate success.
- Quarterly Reward and Recognition Awards
- Up to 16 weeks paid parental leave, plus super
Information :
- Company : EML Group
- Position : Case Manager
- Location : Sydney NSW
- Country : AU
How to Submit an Application:
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Post Date : 2025-01-10 | Expired Date : 2025-02-09