Sales & Dealers Analyst

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Sales & Dealers Analyst

Location: SYDNEY Additional Location: Career Band: Fixed Term Contractor Job Function: Sales

At Harley-Davidson, we are building more than machines. Its our passion and commitment to continue the evolution of this storied brand and heighten the desirability of the Harley-Davidson experience. To keep building our legend and leading our industry through innovation, evolution, and emotion we need the best and brightest talent. We stand for the timeless pursuit of adventure. Freedom for the soul. Are you ready to join us?

Our International Markets are focused on creating an inclusive and expanding rider community that appeals to new and existing riders. We strive to deliver an H-D experience with an unequivocal customer focus.

From the UK to Singapore and many places in between, our employees are essential to our success. Our efforts are concentrated on the highest priority markets, primarily North America, Europe and parts of Asia Pacific. We have concentrated our resources in-market for maximum impact in line with our future strategy. Our regional offices and in-market teams have the freedom within a clearly defined framework to make decisions to drive their business. In-market teams are agile and equipped to understand consumer needs, provide focused attention to dealers, and respond more quickly to local market conditions.

The primary responsibility of this position is to coordinate and facilitate all product sales data for the country of responsibility and its Dealer Network. This involves liaising with key stakeholders, both internal team, Commercial Operations and external, to gather the appropriate information that will ultimately inform inventory positions and sales forecast. Providing a premium customer experience to these stakeholders.

Job Summary

It is the responsibility of this role to provide analytical, administrative, planning, reporting and process support to the sales/dealer functions of the country.

This role will also co-ordinate all communications to the local Dealer Network and their respective operations teams. This will involve working collaboratively and interactively with the country operations team, the Dealer Network and Central Order Management team to ensure effective, timely and accurate communication is maintained.

Key Results Areas

Sales Analysis

• Assist in issuing credits, title documents and other related paperwork required as part of the sales process.
• Manage in country equivalent registration process for the dealers including all required documents.
• Generate daily retail & wholesale reports for Motorcycle (MC), Part & Accessories (P&A) and General Merch (A&L). Audit, enter and follow sales status through relevant systems and communications with the Markets on a daily basis. Analyse data and raise potential concerns to internal stakeholders when needed.
• Generate weekly MC availability reports and share with internal team, Commercial Ops & external stakeholders.

• Support the Market Operations Managers to generate monthly regional retail/wholesale forecast in preparation for monthly Demand Planning Call through collaboration with internal team, Commercial Ops & external stakeholders.
• Deliver, audit and modify as necessary ad-hoc and regular reports for all Stakeholders to enable the local leadership team to monitor sales performance to plan.

Monitoring and resolving data and/or order exceptions:

• Through regular review of reports, ensure all data and physical exceptions are resolved and feedback to the appropriate parties is carried out as necessary to try to eliminate re- occurrence.

Sales Support

• Proactively support the country teams to encourage dealers retain correct model mix of floor stock and sales performance to plan.
• Proactively engage internal and external stakeholders to ensure that orders are being placed, and shipments are being processed in a timely manner,
• Monitor shipments of priority bikes for homologation, marketing events for the country.
• Engage in proactive sales activities within the subsidiary market to support the achievement of company goals.

Problem resolution:

• Investigate, resolve and verify all system and physical issues that may arise during the sales order process through from shipment to dealer delivery/ retail sales receipt.
• Receive and respond in a timely and accurate fashion to all sales related queries.
• Act as the markets single point of contact for all information on orders and product sales.

Job Specifications

• Bachelors Degree Preferred
• Sales and administrative background with ability to operate on own initiative as well as part of a team
• MS Office with strong Excel skills including Pivot Tables, Macros and formulas.
• System experience and aptitude desired: SAP, Power Bi, Salesforce.
• Good organization, communication, detail skills
• Awareness of logistics, customer service and supply chain operations a plus

The above statements reflect value added activities performed by this position which are consistent with the divisional strategic plan and department objectives. These statements are not to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Harley-Davidson is an equal opportunity employer that continues to build a culture of inclusion, belonging and equity through our commitment to attracting and retaining diverse talent from all backgrounds. We believe in fairness and providing a level playing field for all. We foster a culture that thrives on diverse perspectives and contributions to ignite the creativity and innovation to fuel our business and enhance the employee and customer experience.

We offer an inclusive compensation package for all salaried employees including, but not limited to, annual bonus programs, employee discounts on motorcycles and related products, general merchandise, and more. We welcome everybody to join our family and be united no matter who you are or where you come from. Learn more about Harley-Davidson (here).

Hiring Manager: Nigel Keough Travel Required: 0 - 10% Location: SYDNEY Additional Location: Job Expires: Direct Reports: No Company: Harley-Davidson Motor Company Auto Req ID:33674 Visa Sponsorship: This position is not eligible for visa sponsorship Relocation: This position is not eligible for relocation assistance

Information :

• Company : Harley-Davidson
• Position : Sales & Dealers Analyst
• Location : Sydney NSW
• Country : AU

How to Submit an Application:

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