Support Analyst - Horizon

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the MRI Software with the position of Support Analyst - Horizon - MRI Software which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Support Analyst - Horizon - MRI Software below matches your qualifications. Good Luck: D

About the Role: MRI Software is seeking a Software Support Analyst with strong written knowledge and hands-on experience in Oracle PL/SQL. In this role, you will develop, diagnose, and resolve issues related to PL/SQL code and SQL queries, leveraging your understanding of core business functions. This is an exciting opportunity for someone eager to gain experience in a corporate software environment and who has been exposed to customer support functions. As part of our Client Support team, you will engage with a diverse client base, analyse complex software issues, and contribute to creating an outstanding customer experience. Responsibilities:

• Act as the primary point of contact for clients, providing professional and timely support for MRI Software solutions.
• Troubleshoot and resolve issues related to Oracle PL/SQL code and SQL queries.
• Analyse complex software scenarios and deliver effective solutions or workarounds.
• Collaborate with internal teams to escalate and resolve technical challenges.
• Maintain clear documentation of customer interactions, diagnostics, and resolutions.
• Continuously improve product knowledge to support a broad portfolio of clients in financial and property management sectors.
• Deliver an exceptional support experience with empathy, technical insight, and professionalism.

Job Requirements:

• Strong problem-solving skills with a creative and curious approach to troubleshooting.
• Excellent written and verbal communication skills, with the ability to explain technical concepts confidently and clearly.
• Good organisational and time management abilities.
• Previous exposure to a customer support or help desk environment is highly desirable.
• Ability to work both independently and as part of a collaborative team.
• A passion for learning and growing within a corporate technology setting.
• experience with Oracle PL/SQL is highly regarded

Benefits:

• Hybrid Working Model (2x days in the office, 3x days work from home)
• Annual Performance bonus
• 16 hours Flexi AnyDay
• Me Days: additional 3 days of annual leave for qualifying employees
• Engaging, fun & inclusive culture: check out the MRI Software APAC Insta feed and stories!

About the Business: MRI Software delivers innovative applications and hosted solutions that free real estate companies to elevate their business. Our flexible technology platform, along with an open and connected ecosystem, allows us to meet the unique needs of real estate businesses, from property-level management and accounting to investment modeling and analytics for the global commercial and residential markets. With over five decades of expertise and insight, we have grown to include offices across the United States, the United Kingdom, Hong Kong, Singapore, Australia, South Africa, New Zealand, Canada, and India, with thousands of team members to support our clients and their unique needs! MRI is proud to be an Equal Employment Opportunity employer.

Information :

• Company : MRI Software
• Position : Support Analyst - Horizon
• Location : Hybrid work in Sydney NSW
• Country : AU

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Support Analyst - Horizon job info - MRI Software Hybrid work in Sydney NSW above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Support Analyst - Horizon job info - MRI Software Hybrid work in Sydney NSW in 2025-04-19 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.