Scheduling Officer

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Bethanie Group with the position of Scheduling Officer - Bethanie Group which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Scheduling Officer - Bethanie Group below matches your qualifications. Good Luck: D

Bethanie, Western Australias leading not for profit aged care and retirement living provider, has been warmly welcoming and caring for seniors for nearly 70 years. We strive to lead the change in the way Australians think about ageing, recognising ‘old age as a positive force in society and giving a voice to those who have seen it all and live to tell the tale.

Our home care team are seeking to appoint a full-time Scheduler (Resource Coordinator). Reporting to the Team Leader, this role is responsible for the scheduling of in-home client services and some administrative functions. A busy and fast-paced role, it will require the talents of an individual is who is highly organised, has a strong customer service focus and has a solution focused attitude.

This position will provide you with the opportunity to build positive professional relationships with Customers, Support Staff, Operational Managers and Case Managers whilst working within a vibrant team environment.

Located at the Support Services office in West Perth, this will be a permanent full-time position. This role will be mainly office based, with some consideration for flexible working and variable start and finishing times.

Key responsibilities:

• Coordinate the scheduling and delivery of services to home care clients within agreed time frames and by appropriately qualified staff
• Provide a quality customer-focused service
• Provide a professional service through effective communication techniques over the phone
• Ensure that information provided to customers pertaining to rostering and staffing is relevant and accurate
• Ensure all home care staff rosters reflect and include approved leave, training and meeting attendance coverage

Requirements:

• Excellent organisation and time management skills
• Previous experience in a customer service role, contact centre or rostering and scheduling
• Demonstrated ability to work at a high level both autonomously and within a team
• Enthsm and commitment to the provision of excellent customer focused services and empathy with older people and their families.
• Demonstrated skills in the use of packages such as MS Office or other customer databases
• Knowledge of Alayacare would be highly desirable but not essential as training is provided
• A can-do attitude is a must!!!

• Current Police Clearance, or willingness to apply for one
• Willingness to uphold the Mission, Vision and Values of The Bethanie Group Inc.
• Willingness to obtain vaccinations (minimum of 1 COVID 19 vaccinations and annual flu vaccination)

Working with Bethanie

At Bethanie we are committed to being an employer of choice by creating a supportive and compassionate environment for our people, customers and residents.

As well as being part of a stimulating and nurturing work environment, you will also have access to the following benefits:

• Salary Packaging up to $15,899 per annum. Salary Packaging allows you to pay for your expenses with money from your salary before tax is taken out. Pay less tax, and your take home pay increases
• Banking, insurance and retail discounts and benefits
• Rewarding career with a supportive culture
• Professional development and training opportunities

To Apply

Please click on apply to upload your resume and cover letter before the closing date of Friday, 11th April. We hope to interview sooner so dont delay!

Our application process will consist of an additional questionnaire to be completed in order to finalise your application. If you require any further information, please contact our Careers team on 131 151.

Information :

• Company : Bethanie Group
• Position : Scheduling Officer
• Location : Perth WA
• Country : AU

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Scheduling Officer job info - Bethanie Group Perth WA above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Scheduling Officer job info - Bethanie Group Perth WA in 2025-03-15 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.