Invoice Escalations Consultant

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Bupa with the position of Invoice Escalations Consultant - Bupa which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Invoice Escalations Consultant - Bupa below matches your qualifications. Good Luck: D

About the Role

The Invoicing Escalations Consultant is responsible for managing the day-to-day administration and processing tasks for the Invoice Operations Team, ensuring all invoices are processed in compliance with provider contracts and industry rules, while adhering to the quality framework.

It is a 12 Month Maternity Leave Cover and only Australian Citizens are eligible to apply

Key Responsibilities

• Conduct end-to-end analysis of escalated invoices, including processing, rejecting, and adjusting invoices.
• Regularly interact with internal and external partners to resolve invoice payment issues through calls and emails.
• Investigate payment inquiries and coordinate with stakeholders to resolve issues, including retrieving necessary documentation.
• Manage and respond to emails.
• Actively participate in team efforts to improve overall invoicing performance.
• Take accountability for scorecard deliverables.
• Provide feedback to management on process improvements.
• Attend and engage in team meetings, coaching sessions, training, and one-on-ones.

About You

What you will need to excel in this role-

• Data entry and high-volume processing experience.
• Strong customer service and business acumen.
• Builds and maintains relationships with internal and external stakeholders.
• Excellent communication and organizational skills; able to multi-task in a fast-paced environment.
• Strong initiative, problem-solving, and decision-making abilities.
• Attention to detail with focus on efficiency and accuracy.
• Proven ability to meet SLAs/KPIs and exceed turnaround times.
• Team player who contributes to team goals and fosters a positive work environment.
• Adaptable to change and flexible in role requirements.
• Actively participates in team meetings and provides feedback for process improvements.
• Supports and mentors new staff to improve team performance.

Why Work with Bupa

When you become a part of the Bupa team, youre joining a company that values innovation, collaboration, and making a positive impact on peoples lives. We offer a supportive and dynamic work environment that encourages your professional growth and development.

If youre ready to lead change, drive customer retention, and contribute to Bupas success, we want to hear from you! Apply now and be a part of our journey towards delivering exceptional customer experiences.

Bupa Asia Pacific

Bupa is an international healthcare group which has been committed to a purpose of helping people live longer, healthier, happier lives and making a better world for more than 70 years.

Bupa Asia Pacific operates in Australia, New Zealand and Hong Kong, supporting about 6.5 million customers through a broad range of health and care services including health insurance, aged care, dental, medical, optical and hearing services. Employing more than 20,000 people in the region, we believe that we can make a real difference to the lives of customers through our values, purpose and the way that we deliver personalised care.

Information :

• Company : Bupa
• Position : Invoice Escalations Consultant
• Location : Melbourne VIC
• Country : AU

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Invoice Escalations Consultant job info - Bupa Melbourne VIC above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Invoice Escalations Consultant job info - Bupa Melbourne VIC in 2025-03-15 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.