Team Leader Member Guidance

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Australian Retirement Trust with the position of Team Leader Member Guidance - Australian Retirement Trust which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Team Leader Member Guidance - Australian Retirement Trust below matches your qualifications. Good Luck: D

Take hold of a PERMANENT monster opportunity and join our Advice, Guidance and Education Delivery team as a Team Leader, Member Guidance. If youre a good fit for this role and live in Brisbane (preferred), Sydney or Melbourne, wed love you to apply.

Why join us?

• Youll get 14% super as standard, to help your future come alive.
• Unleash your potential and build a career to be proud of through excellent training and development opportunities.
• Balance your work between in-person days at our purpose-built hubs and working from home.
• In the office, enjoy end of trip facilities, a yoga and multi-faith room, parent and carer rooms, quiet rooms, BrewHub coffee facilities, and collaborative team spaces.

About the role

Were all about helping our members make the most of their money. And while they go after their goals, you can too. As a Team Leader, Member Guidance, youll lead a dynamic team dedicated to proactively engaging with our members. Your team will provide general advice and education, manage advice bookings, and support members at key touchpoints in their retirement journey. Youll play a crucial role in ensuring our members receive the best possible service and achieve their retirement goals.

Day to day, youll:

• Lead, coach, and manage a team of customer service professionals.
• Drive proactive engagement through outbound contact and targeted campaigns.
• Provide feedback and coaching to ensure high-quality customer experiences.
• Manage day-to-day team responsibilities and act as a point of escalation.
• Implement improvements and change initiatives to enhance team performance and customer experience.

About you

You know how to lead and inspire your team to deliver top-notch customer service while actively helping members with their retirement goals. Youve got strong communication and coaching skills, a solid grasp of superannuation, and a knack for driving continuous improvement in both team performance and customer experience.

• Youre a team player with excellent verbal and written communication skills and a collaborative approach.
• You have proven leadership, people management, and coaching experience.
• You have superannuation experience and knowledge of relevant legislation.
• You have a passion for customer service and the ability to inspire others.
• You have strong relationship management skills and business acumen.
• If you have experience in financial planning, business, finance, or commerce its a plus.

About us

Our 2.3 million members trust us to take care of almost $300 billion in retirement savings. And we help them take charge of their finances and face the future with confidence. Our inclusive culture means youll be valued and heard in a respectful workplace. Weve created an environment where you can be yourself and do amazing work. Its that simple.

Apply online now

Everyone is welcome to apply. We value diverse thinking, cultures, perspectives, backgrounds, and abilities. Awaken your career at Australian Retirement Trust and apply now. Applications close COB 17 March 2025.

We dont want to leave you with a monstrous wait. So, youll hear from us after the closing date to find out whether youve made it through to the next round or not. Being fair and up-front is important to us - and recruitment is no different.

#LI-Hybrid

Information :

• Company : Australian Retirement Trust
• Position : Team Leader Member Guidance
• Location : Brisbane QLD
• Country : AU

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Team Leader Member Guidance job info - Australian Retirement Trust Brisbane QLD above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Team Leader Member Guidance job info - Australian Retirement Trust Brisbane QLD in 2025-03-04 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.