Claims Specialist

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Suncorp Group with the position of Claims Specialist - Suncorp Group which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Claims Specialist - Suncorp Group below matches your qualifications. Good Luck: D

Suncorp Group is all about being there for our customers in the Moments that Matter.

Are you customer obsessed? In specialty claims, we take pride in delivering exceptional service to our customers by managing their claim with care, keeping our promises, demonstrating empathy, and thinking creatively to get them Back on the Road as quickly as possible.

This takes a special kind of person, someone who can quickly grasp the complexities of insurance processes and present them to customers in a clear, straightforward manner. If you are naturally empathetic and take pride in making a genuine difference, this role is perfect for you!

This is a permanent, full-time role based in either Adelaide or Brisbane.

You will be expected to work Monday to Friday 8:30am to 5:00pm SA time.

What youll do

• Proactively manage a portfolio of caravan, motorhome & boat claims from lodgement to finalisation, in a timely and cost-efficient manner in accordance with the General Insurance Code of Practice
• Deliver exceptional customer service by handling inbound and outbound calls as the main point of contact for our customers. You will guide them empathetically through their claim process, actively listening and adjusting your approach to address their individual needs
• Working with a Best Claims Practice mindset and leverage your attention to detail to manage claims effectively. This includes processing complaints, maintaining up-to-date records, ensuring clear communication, minimising rework, and taking all necessary actions to advance the customers claim and get them Back on the Road

What youll bring

• High level of customer service experience
• Prior claims experience (desirable)
• Computer literacy and experience navigating multiple systems
• Excellent communication skills both written and verbal
• Strong attention to detail and exceptional prioritisation skills
• Demonstrated problem-solving skills, decision-making abilities and excellent critical thinking What we can offer you

Suncorps employee benefits are designed to support, empower and reward our people. Some of our benefits include:

• Employee rewards - exclusive offers on more than 400 of Australias large retailers including Myer, David Jones, Coles and Woolworths.
• Employee discounts - We also offer discounts across our brands and various products including Suncorp Bank, Suncorp Insurance, AAMI, Shannons, Apia and GIO.
• Study support - We encourage external learning and offer study support to eligible employees, so you can continue to broaden your career opportunities while you work.
• Parental Leave - All permanent employees who are primary carers are offered 20 weeks parental leave.
• Wellness - We offer a wide range of initiatives to promote our employees health and financial wellbeing. This includes discounts on major brand health insurance, as well as discounted gym membership plans for our people.

Its worth noting that specific benefits may vary depending on the role, level, and location of the employee. For more on our employee benefits, Click Here

Our Culture

At Suncorp, our purpose has been at the core of our business for over 100 years. To deliver exceptional experiences weve had to become even more customer obsessed, innovative and performance driven than ever before.

Delivering on our purpose has always meant putting words into action. Building futures and protecting what matters is why were here. Caring for others, being courageous and doing the right thing underpins everything we do.

Ready to Accelerate Your Career? Drive Success with Suncorp! Chase the Sun, apply online today

At Suncorp, we are committed to building futures and protecting what matters. We value the unique experiences, insights and diverse workforce that benefits our people, our business, and our customers. Wed love to see your application and speak with you even if you do not match the above mentioned.

Advertised: 03 Mar 2025 AUS Eastern Daylight Time Applications close: 17 Mar 2025 AUS Eastern Daylight Time

Information :

• Company : Suncorp Group
• Position : Claims Specialist
• Location : Brisbane QLD
• Country : AU

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Claims Specialist job info - Suncorp Group Brisbane QLD above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Claims Specialist job info - Suncorp Group Brisbane QLD in 2025-03-04 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.