Consultant, Customer Experience Strategy

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the NAB with the position of Consultant, Customer Experience Strategy - NAB which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Consultant, Customer Experience Strategy - NAB below matches your qualifications. Good Luck: D

Consultant, Customer Experience Strategy

Job number: 798821

Primary position location: VIC- Melbourne CBD

Category: Banking & Financial Services Category: Business Analysis Category: Data & Analytics

Work type: Permanent Full time

Closing at: Mar 14 2025 - 23:55 AEDT

• Bring your experience in Customer Experience Systems (CX Systems), to this exciting new role
• Drive world class, simple and intuitive experiences for customers and colleagues
• Youll join a high-performing business, backing talented individuals

In this Consultant, Customer Experience Strategy role, you will

• Ensure we live our ambition and ‘start with the customer
• Develop and deliver analysis to support decision making in the Customer Experience system
• Craft narratives to help improve the effectiveness of our Customer Experience system (CX System)
• Develop and maintain relationships with Customer Experience domain and broader stakeholders
• Support Customer Experience Strategy (CX Strategy), to bring external perspectives about how to deliver on our ambition

What you will bring:

• Demonstrated customer ‘obsession
• Business and financial acumen
• Highly analytical with excellent quantitative analysis
• Ability to think strategically
• Knowledge of customer experience systems
• Experience with business analysis, technology, digital and data and analytics
• Sound knowledge of banking

We respectfully ask candidates to hold any questions for the phone interview, where well discuss the role in detail and answer any questions. This helps to ensure a focussed, efficient and fair application process. The talent acquisition team looks forward to addressing all inquiries at that time if your application progresses.

A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. Thats why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues unique backgrounds and identities are understood, respected and celebrated.

Join NAB

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.

We wish you the best of luck with your application! Application updates will be shared with you from PageUp (our recruitment system). We recommend you filter our current opportunities to your preferred location before applying. If you require any adjustments to the recruitment process or the role, please let the Talent Acquisition Consultant know.

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Information :

• Company : NAB
• Position : Consultant, Customer Experience Strategy
• Location : Melbourne City Centre VIC
• Country : AU

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Consultant, Customer Experience Strategy job info - NAB Melbourne City Centre VIC above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Consultant, Customer Experience Strategy job info - NAB Melbourne City Centre VIC in 2025-03-04 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.