Job Description:
Latest job information from State Government of Victoria, Australia for the position of Service Centre Consultant. If the Service Centre Consultant vacancy in Australia matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at State Government of Victoria, Australia for the position of Service Centre Consultant below matches your qualifications.
Location: Loddon Mallee - Greater Bendigo
Reference: VG/1930966
- Bendigo location, with hybrid work arrangementavailable
- 12 month contract
About State Trustees
At State Trustees, we support Victorians from allwalks of lifewith their financial and legal affairs, particularly during life's most important and challenging moments.
As a Victorian Government-backed organisation, we provide trusted services that help people plan, protect, and manage their affairs with confidence, ensuring peace of mind when it matters most.
About the Role
As a Service Centre Consultant at State Trustees, you'll deliver excellent client service with ownership and accountability. You'll resolve client queries, use tailored communication, and make financial decisions aligned with client needs and budgets. You'll also manage information, engage stakeholders, and work in a collaborative team.
- Proven success in dynamic, client-focused, and team environments
- Customer service background, call centre experience is advantageous
- Experience in empathetically addressing clients with disabilities, mental health issues, and adverse personal circumstances
- Life skills encompassing financial literacy, including budgeting, bank account management, and prioritising financial responsibilities
- Adept at multitasking with Microsoft Office expertise. Efficiently manages multiple tasks, including navigating various systems and applications.
Employee Benefits
We offer a range of employee benefits including:
- Health and well-being programs
- Flexible working conditions
- Education assistance
- Purchased leave
- Employee assistance program
- Reward and recognition program
- Free Will preparation
- Employee social club
Our Culture
For our clients, our people and the Victorian community, we demonstrate Care, Unity, Passion – we are here, we work together, and we bring our best.
We recognise the power of diversity and creating an environment where all our people feel they belong and reflect the communities in which we live, work and serve. We care about recruiting the best people, regardless of gender identity, age, ability, sexual orientation or cultural background. If you think you can do the job and would be a great fit for our team, we'd love to hear from you.
Applications close Tuesday 30 June 2026 at 11.59pm #J-18808-Ljbffr
Job Info:
- Company: State Government of Victoria, Australia
- Position: Service Centre Consultant
- Work Location: Australia
- Country: AU
How to Submit an Application:
After reading and understanding the criteria and minimum qualification requirements explained in the job information Service Centre Consultant at the office Australia above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.
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