Contact Centre Representitive at Arc Twenty Two

Job Description:

Latest job information from Arc Twenty Two for the position of Contact Centre Representitive. If the Contact Centre Representitive vacancy in Osborne Park WA matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Arc Twenty Two for the position of Contact Centre Representitive below matches your qualifications.

Ready to take your contact centre career to the next level?We're looking for an experienced and confident professional to join our high-performing Customer Contact Team.

At ARC Twenty-Two, we specialise in meaningful customer engagement that supports life-saving causes and community-driven initiatives across Australia. Based in Perth, we're a purpose-led, people-first company known for doing things differently—and doing them well.

If you've got at least 2 years of contact centre experience and are looking for a full-time opportunity where your skills are truly valued, we'd love to hear from you.

The Role: Customer Contact RepresentativeLocation: Perth (with flexible work-from-home options)Hours: Full-time (potential to be negotiated for the right person)

You'll be responsible for:

• Reconnecting with previous donors, supporters, or members via phone

• Handling sensitive conversations with empathy and professionalism

• Retaining and upgrading supporter relationships through tailored solutions

• Delivering consistent, high-quality customer service in a fast-paced environment

• Representing the values and mission of ARC Twenty-Two with integrity and clarity

What You Bring to the Table:

• 2+ years of proven contact centre experience

• Strong communication, persuasion, and problem-solving skills

• Confidence in managing complex or sensitive calls

• Ability to hit KPIs while maintaining a customer-first approach

• Motivation to work in a purpose-driven, goal-oriented environment

• A team player attitude with the ability to work independently

What We Offer:

• Secure full-time hours with a competitive hourly rate

• A mission-driven culture where your work genuinely makes an impact

• Supportive, close-knit team with ongoing training and development

• Opportunities for progression within a growing organisation

• Flexible work arrangements, including WFH options

• Occasional travel and career development opportunities

Bring your experience where it counts.If you're ready to do fulfilling work in a full-time, professional environment—while making a positive difference—apply now to join ARC Twenty-Two.

Job Info:

• Company: Arc Twenty Two
• Position: Contact Centre Representitive
• Work Location: Osborne Park WA
• Country: AU

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Contact Centre Representitive at the office Osborne Park WA above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.