Branch Manager - Mackay, QLD at National Australia Bank

Position Branch Manager - Mackay, QLD
Posted 07 Aug 2026
Expired 06 Sep 2026
Company National Australia Bank
Location Central Coast | AU
Job Type Full Time

Job Description:

Latest job information from National Australia Bank for the position of Branch Manager - Mackay, QLD. If the Branch Manager - Mackay, QLD vacancy in Central Coast matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at National Australia Bank for the position of Branch Manager - Mackay, QLD below matches your qualifications.

Job Description

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Branch Manager - Mackay

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Our people are customer obsessed. They work in close partnership to prioritise customers needs and deliver exceptional outcomes. This collaborative mindset enables innovation and builds enduring customer relationships supporting our ambition to be the most customer-centric company in Australia and New Zealand.

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In the role of Branch Manager, you’ll empower a dynamic team of Customer Advisors to embody NAB’s values at our Mackay branch. You will join our retail team who place a strong focus on delivering real results for customers while keeping things simple.

You’ll make an impact each day by:\n
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  • Work quickly and with purpose for our customers, putting them at the centre of everything you do
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  • Be responsible for the overall performance of your branch through coaching, mentoring, leadership, and direction
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  • Drive sales activity to achieve business objectives by actively identifying cross-sale opportunities
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  • Deliver a brilliant, consistent, and engaging experience to our customers and partners; making sure everyone within your team understands the importance of delivering this every time
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  • Manage performance & strategic development of the branch and its relationship with the wider retail division
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You’ll bring to this role:\n
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  • Proven experience in retail banking management or leadership roles is essential
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  • Customer-centric thinking
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  • Ability to Influence, coach, and work collaboratively your team
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  • A passion for delivering an amazing experience to customers and an unwavering commitment to quality, with the will to go the extra mile
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  • A keen eye for detail that ensures transactions are completed efficiently and accurately
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  • An appreciation for the inclusion and diversity of our customers and colleagues
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More focus on you\n

All new Branch Managers receive NAB’s tailored onboarding and training program to ensure they are set up for success. As a reward for your success and passion for helping customers, we offer a multitude of benefits including an attractive base salary and fantastic career-growth opportunities.

A diverse and inclusive workplace works better for everyone\n

We know that our people make us who we are. That's why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

Join NAB\n

Unsolicited CVs from agencies will not be accepted.

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Job Info:

  • Company: National Australia Bank
  • Position: Branch Manager - Mackay, QLD
  • Work Location: Central Coast
  • Country: AU

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Branch Manager - Mackay, QLD at the office Central Coast above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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