Assistant Border Force Officer at Australian Customs and Border Protection Service

Job Description:

Latest job information from Australian Customs and Border Protection Service for the position of Assistant Border Force Officer. If the Assistant Border Force Officer vacancy in Victoria matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Australian Customs and Border Protection Service for the position of Assistant Border Force Officer below matches your qualifications.

Job Req ID

ABF - 138890

Location

VIC 

 Employment Type

Ongoing (Permanent), Full-time 

Classification

APS Level 2 - $59,520.00 and $66,115.00 plus 15.4% super (part time pro-rata)

Contact Officer

John Volpe on 0436 317 *** or **********@abf.gov.au  

Office Arrangements

Onsite - Flexible working arrangements can be negotiated in accordance with our Enterprise Agreement and the operational requirements of the role. 

About our opportunity

This process is being used to fill 4 immediate position/s. 

Applicants suitable for the role but not offered the position for the current vacancy may be placed in a merit list or pool to fill similar vacancies for up to 18 months anywhere in VIC; ACT; NSW; NT; QLD; SA; TAS; WA. 

About our team

Regional Operations | Ac South | Operations Vic/Tas | Aviation Goods - South

The Aviation Goods area command is responsible for facilitating legitimate trade through the border and enforcing customs and other legislation. Officers detect and provide a deterrence to the unlawful movement of prohibited, restricted or regulated goods and support revenue collection.

Aviation Goods encompasses roles in International Mail, Air Cargo, Detained Goods, Firearms, and Cargo Clearance.

Our ideal candidate

Assistant Border Force Officers undertake processing and data entry tasks and provide administrative and operational support to Australian Border Force consistent with national policies and procedures.

• Works under guidance against established priorities and procedures
• Complete allocated tasks within required timeframes
• Make decisions of procedural or administrative nature
• Identify and manage risks that affect day to day tasks
• Have a basic understanding of relevant legislation and policy frameworks
• Support and maintain internal and external relationships.

Duties and responsibilities

• General administrative support 
• Administrative support in the clearance of people, goods, carriers and immigration functions 
• Preparation of supporting documentation 
• Dealing with client and stakeholder enquiries 
• Receive and respond to written and telephone requests for routine information 
• Inbox monitoring and escalation 
• Collecting statistics and information 
• Release of mail via the postal enquiries database 
• Organising servicing and repairs of vehicle and equipment 
• Assist as a Witness/Assistant Officer in stocktakes, bond runs, sourcing goods identified for destruction purposes, transfer of prohibited/restricted goods to Detained Goods 
• Storage of received goods 
• Keeping registers 
• Counter enquiries 
• A range of general supporting tasks 
• Populating systems with data 
• Entering and retrieving information from various databases and systems 
• Assisting with storage, transfer and disposal of prohibited imports and release of restricted goods in accordance with import permits (under direction) 
• Manual Cargo clearance 
• Inputting of information into notices and forms 
• Handling of seized goods 
• Undertaking initial research to assist in the identification of goods.

Additional information

The following requirements apply to the position:

• Employees are required to wear the ABF uniform 
• Employees must attain and maintain mandatory training requirements

How to apply

Submit your application and CV through the Home Affairs' recruitment system (ourPeople) before the closing date on 19/10/2025 at 11:59pm (midnight) AEDT  - Late applications will not be accepted.

As part of your application you will be required to prepare and submit a 600 word applicant response document in relation to the advertised role, outlining:

• How your skills, knowledge, and experience will be relevant to this role
• Why you are interested in the role and what you can offer us
• Any specific examples or achievements that demonstrate your ability to perform the role

Please note, documents longer than 600 words will not be assessed.

Applicant response documents must be a minimum 11pt font in MSWord or PDF format, include your full name and the Requisition Number - 138890 in the document footer.

​​​​​​​Prior to preparing your response it is recommended you review the Work Level standards relevant to the classification you are applying to. It may also be useful to refer to the Integrated Leadership Systems information relevant to the classification.

Eligibility

To be eligible for the position you must be an Australian Citizen.

The successful candidate will be required to obtain and maintain a Baseline Vetting (AGSVA) security clearance, and: 

• ABF Workers will also be required to obtain and maintain an Employment Suitability Clearance (ESC).
• Home Affairs Workers will also be required to obtain and maintain an Onboarding Check. 

In certain circumstances, an Employment Suitability Clearance (ESC) may be required in addition to, or in lieu of, an Onboarding Check, which will be determined by the delegate as necessary.  

Diversity and inclusion

The Department is committed to workforce diversity and applicants who are Aboriginal and/or Torres Strait Islander, come from a diverse cultural or linguistic background or have a disability are encouraged to apply.

RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: https://www.apsc.gov.au/recruitability

Technical assistance

For technical enquiries please call or email for assistance:

Please include any applicable screen captures, a response will be provided during business hours.

Notes

The Department of Home Affairs offers an attractive remuneration package, including salary, superannuation benefits and flexible working conditions appropriate to the level of the position. The Australian Public Service (APS) Employee Value Proposition (EVP) highlights the top reasons our employees enjoy working in the APS.

The Department may provide relocation assistance to eligible APS employees required to relocate. The level of assistance will vary depending on the reason for relocating and your personal circumstances. For further information please enquire with the contact officer listed in the advertisement.

Job Info:

• Company: Australian Customs and Border Protection Service
• Position: Assistant Border Force Officer
• Work Location: Victoria
• Country: AU

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Assistant Border Force Officer at the office Victoria above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.