Customer Service Coordinator at BlueScope

Job Description:

Latest job information from BlueScope for the position of Customer Service Coordinator. If the Customer Service Coordinator vacancy in Port Kembla matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at BlueScope for the position of Customer Service Coordinator below matches your qualifications.

Customer Service Coordinator BlueScope•Port Kembla, Australia

BlueScope is an Australian‑born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We’re leaders and innovators in transforming steel into smart products and solutions that support society today and in the future. We’re proud of brands like COLORBOND steel that inspire and protect everything from hospitals to bridges and stadiums.

The Opportunity

Join our Australian Steel Markets business in our Customer Service Team as an Account Coordinator based in Port Kembla NSW. You’ll enjoy a mix of connection and flexibility with the option to work from home one day a week and spend one day each fortnight at our Chullora office. It’s a great opportunity to collaborate with team members, share insights and strengthen your understanding of how our products and services make a difference to our customers.

What You’ll Do

With each day bringing something different you’ll manage a dedicated portfolio of multiple customer accounts to ensure each customer receives timely, accurate and proactive service and solutions. You will nurture and grow positive relationships internally and externally while also:

• coordinating with multiple internal teams to deliver products and solutions that meet customer needs and business timelines
• providing real‑time updates to customers on order progress, product availability and service matters
• balancing competing priorities with confidence, switching between tasks and customer needs seamlessly while maintaining exceptional service quality
• identifying and supporting continuous improvement initiatives that help refine systems and processes for better outcomes for customers and the business

More About You

You’re a customer service professional who genuinely enjoys building relationships and seeing your efforts make a real difference. You thrive in a busy environment and take pride in managing multiple priorities with care and precision. You’ll bring:

• proven customer service experience with the ability to manage multiple customer accounts or stakeholders
• strong relationship management and communication skills with confidence liaising with customers and stakeholders at all levels
• a proactive problem‑solving mindset with a focus on finding solutions and delivering results
• the ability to prioritise, multitask and stay organised within a dynamic environment
• a genuine interest in building a career in customer service with a passion for delivering exceptional customer service and seeing customers succeed
• expertise and confidence working with digital tools and systems including Microsoft Excel and D365, and the ability to adapt as processes and systems evolve

What We Offer

• full‑time permanent role with competitive pay, superannuation and eligibility for the annual profit‑share plan (bonus)
• supporting balance with hybrid working (four days in the office and one day from home)
• ongoing training, mentoring and development opportunities to grow your skills and advance your career
• exclusive savings from travel and the latest technology to health insurance and everyday essentials
• Employee Assistance Program (EAP) including access to confidential support resources and exclusive offers for employees and their immediate families
• save with Fitness Passport giving you discounted access to gyms, pools and fitness centres across Australia

Why BlueScope

• Learn and develop as you grow. With opportunities to build skills specific to your role and aspirations and our lifelong learning culture will support your future career pathways.
• Create innovative solutions. Seek better, smarter ways to solve problems, create sustainable solutions and make things happen.
• Experience connection and care. Experience a positive inclusive work environment where we look out for each other’s safety and wellbeing.
• Deliver work that matters. Every action you take matters in delivering for our customers and strengthening communities for the future. We value what you do.

At BlueScope we offer work‑life flexibility through our B‑flex programme. We’re committed to fostering an inclusive environment where every employee feels respected and valued to be their authentic selves and welcome people of all backgrounds, skills, experiences and perspectives. We encourage Women and First Nations people to apply. We’re passionate about driving sustainability outcomes that matter to our communities—including action on climate and our 2050 net‑zero goal.

Bring your energy and make your mark as together we drive our Purpose: We create and inspire smart solutions in steel to strengthen communities for the future.

Come and discover us at us creating strength for the future.

Remote Work

No

Employment Type

Full‑time

Key Skills

• Senior Care
• Customer Service
• Developmental Disabilities Experience
• Computer Skills
• Microsoft Outlook
• Case Management
• Computer Literacy
• Dispatching
• Home Care
• Administrative Experience
• Social Work
• Word Processing

Department / Functional Area

Customer Service

Experience

years

Vacancy

1 #J-18808-Ljbffr

Job Info:

• Company: BlueScope
• Position: Customer Service Coordinator
• Work Location: Port Kembla
• Country: AU

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Customer Service Coordinator at the office Port Kembla above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

  Customer Service Coordinator at BlueScope

Posted: 6 months ago

Desc: Customer Service Coordinator BlueScope•Port Kembla, AustraliaBlueScope is an Australian‑born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our...

Company: BlueScope | Location: Port Kembla

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