Administration Clerk

Administrative Clerks
Specialist Clinics
Permanent full time

About the role
We currently have additional vacancies for experienced Administrative Clerks to join our expanding team in the Specialist Clinic Department. Your communication and interpersonal skills will be of the highest standard, including the ability to identify and solve problems constructively, listen and relay information.

We are looking for a person who thrives working in a fast paced and varied work environment, has good judgement, can multi task and the ability to adapt with competing demands. Proven computer skills are essential for this role, with particular emphasis on accurate data entry. Previous experience in a community or health environment is desirable.

Key Responsibilities

• Provide excellent customer service through referral management, call centre and clinic reception administrative duties.
• Ensuring the consulting rooms are presentable and setup for use
• Ensure referrals are current and accurate

Skills and experience

• Demonstrated previous customer service experience
• Strong interpersonal skills
• Call centre experience desired

About Grampians Health
Grampians Health provides healthcare to a large region at our campuses based in Ballarat, Dimboola, Edenhope, Horsham and Stawell.

Our mission is to deliver sustainable healthcare tailored to evolving community and workforce needs. We strive to enhance services and careers, providing quality healthcare to rural and regional communities. Joining Grampians Health means being part of a diverse team, with a variety of career opportunities in acute, maternity, mental health, allied health, aged care and support services.

Ballarat Region
Ballarat is the largest centre in Western Victoria and the states fastest growing inland city. Dubbed Australias most liveable city in 2020, Ballarat is home to first class education, fine dining and boutique shopping. Uniquely located within easy access to Melbourne, Geelong, Bendigo and the Western district, Ballarat is blessed with some of Australias most significant heritage buildings and natural landscapes.

How to apply
Click APPLY or contact Samantha Jones, Nurse Unit Manager - Specialist Clinics on 0466 748 017 for a confidential discussion. All applications must be submitted online. There are number of positions both full and part time available please indicate preference of hours upon application.

All appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children check and/or NDIS Worker Screening Check.

All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask. Additional PPE requirements are role-dependent.

Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people.

Grampians Health is committed to providing a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual LGBTQIA+

Selection Criteria

• Essential : Have you received three doses of a COVID19 vaccine? If no, please provide further detail regarding doses received, booking dates and/or other relevant information.
• Essential : The successful candidate must hold, or be prepared to undergo, an employee Working with Children Check (WWCC). Please advise if you currently hold an employee WWCC, if not are you willing to undergo one?
• Essential : Tell me what each of the following values mean to you and how you demonstrate each value at work? Collaboration, Accountability, Innovation, Respect and Compassion.