Administration (Member Operations) Officers

A fantastic opportunity exists to join our Member Operations team as an Operations Officer!

We now have a number of full-time vacancies, to start 3 June 2024.

Why join us?

• We have an incredible company culture where wellbeing of our employees is at the forefront of everything we do.
• State of the art offices with offerings like end of trip facilities, yoga and multi faith room, barista coffee, indoor gardens, and a multitude of spaces to encourage a collaborative culture, our workspaces are something we are extremely proud of.
• A mature outlook on flexible work arrangements which allows you to truly balance work and life. A #hybrid work from home approach is embedded in our ways of working.
• We have excellent career progression and development opportunities; we are committed to continuous improvement and have exciting plans for our future.

About the role

Every member of our team contributes to helping make our members’ world better. As an Operations Officer you will be responsible for the overall maintenance of members’ superannuation accounts throughout their life with Australian Retirement Trust.

This will include maintaining data integrity, effective product delivery, timely and accurate maintenance of contribution and claims processing and high-quality account maintenance.

Service to our members is the focal point of all sections within the business unit. As a key internal support function, the role requires effective stakeholder management and interpersonal skills.

We have multiple positions available including permanent opportunities.

About you

If this is the right role for you, your skills and qualifications may include:

• Customer service experience in a high workload environment.
• Good interpersonal skills, with the ability to work effectively in a team environment.
• Demonstrated analytical, investigative and problem solving skills.
• Excellent communication skills in both written and verbal formats.
• Superannuation or financial services experience is desirable

About us

As one of Australia’s largest superannuation funds, we proudly take care of over $260 billion in retirement savings. Our teams are as diverse and unique as the members we strive to inspire and empower. Our inclusive culture means you will be valued and heard in a respectful workplace, where you can be your authentic self every day.

When you work for Australian Retirement Trust, every day is an opportunity to be a force for good in the lives of more than 2.3 million members.

How to apply

If you are excited to join a forward thinking, supportive and growing organisation in an exciting role, apply today! Applications close Friday, 3 May 2024.

We are a Circle Back Initiative Employer – we commit to respond to every applicant.