Student Engagement Officer

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Job Description

Do you have a passion for making a positive difference in peoples lives through education? Then Gowrie Victoria is the place for you!

• Support the next generation of educators.
• Manage the end-to-end admission and enrolment process, and make a genuine impact in a leading not-for-profit organisation.
• Supportive culture and flexible, hybrid working.

For 85 years, Gowrie Victoria has been at the forefront of high-quality early learning. We are a not-for-profit organisation, where generations of early childhood educators have started their career.

Our small Registered Training Organisation (RTO ID 3900) is known as a place for practical and hands on learning, and our focus on quality placements and traineeships ensures students can effectively apply their learning as new educators.

Our Student Engagement Officer is the first person our students get to know as they embark on their fulfilling new career. They assess each applicant and guide each new student through the enrolment process. They have strong relationship building, team-working, and customer service skills that sets our students up for success. They have initiative and drive that enable us to meet enrolment targets, and likely to have experience in a similar role in the education sector.

Key Responsibilities

• Respond to enquiries from prospective students, log their information in the CRM, make initial assessments on suitability for traineeships, and provide them with clear information and guidance.
• Manage the end-to-end enrolment and admissions process for Gowrie students.
• Develop strong relationships with prospective students, listen to and understand their specific motivation and barriers, and provide them with clear guidance and effective support to get them through the process efficiently.
• Develop a network of services to host placement students and employ trainees, develop strong working relationships, and nurture the ongoing relationship by understanding their needs and problem solving when any difficulties emerge.
• Match prospective trainees to Gowrie early learning services and external services, mentor them through the interview process, and provide updates to services and trainees in a timely manner.
• Support the smooth running of admissions operations, maintain the quality and accuracy of records, and ensure compliance against all relevant RTO policies and procedures.

Knowledge, Skills & Experience

• Experience working within the VET or higher education sector in an admissions/ engagement role is highly desirable.
• Understanding of Skills First Funding requirements, and previous experience working with SBAT programs and/or Traineeships is highly desirable.
• Ability to guide and advise prospective students on study and career pathways with patience, empathy, and curiosity about their motivation and needs.
• Experience of working within, or an understanding of, the workings of the early childhood education & care sector is desirable but not essential.
• Demonstrated experience of using initiative and drive to meet set targets in a sales or recruitment function.

At Gowrie, our strength is our culture. We encourage our people to ask questions, be reflective and bring their authentic selves to work. Does this sound like you? Click Apply to visit the Gowrie Victoria CareersHub (https://gowrievictoria.org.au/careers-hub/) to view the position description and submit your application.

Information :

• Company : Gowrie Victoria
• Position : Student Engagement Officer
• Location : Hybrid work in Docklands VIC
• Country : AU

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Student Engagement Officer job info - Gowrie Victoria Hybrid work in Docklands VIC above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Student Engagement Officer job info - Gowrie Victoria Hybrid work in Docklands VIC in 2025-01-11 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.