Client Service Officer - Toowoomba

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Who is Audika?

#LI-AL1 #audika_Australia

Audika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. Worldwide the group employs more than 22,000 staff in more than 30 countries and distributes hearing healthcare and intelligent audio solutions to people in more than 130 countries.

In Australia, Audika has over 350 clinics who provide hearing services to our valued clients. We strive to put hearing care on the health care agenda and to improve the quality of life of people living with hearing loss.

Responsibilities

We are looking for a passionate customer service individual to be a Clinic Co-Ordinator on Full Time basis ( Monday to Friday , 9am-5pm )! If you are interested in helping our clients improve their hearing and quality of life, keep on reading! This is the role for you.

This is a pivotal role in each clinic that contributes to clinic performance and enhances our customers experience. We are looking for a passionate and purpose-driven individual whose outstanding organisational and customer service skills will help more people get access to better hearing.

You will collaborate with Clinicians and Hearing Technicians (where applicable) to provide quality hearing health care outcomes for all our clients.

You will learn about all our products, services, our competitive advantages, and government funding programs. With all these knowledge, skills, and tools you will expertly apply tailored client-specific sales strategies ensuring they get best possible solutions.

Youll be successful in this role if you have:
  • Previous sales and customer service experience in one of the following environments: retail, hearing care services, pharmacy, or allied health
  • Experience working with an older demographic, preferred
  • Strong interpersonal communication skills and empathy for clients to support their hearing journey
  • Higher School Certificate (HSC) or TAFE Qualification
  • Computer literacy skills
Whats in it for you:
  • Permanent Full-time role
  • Competitive salary + Super + performance incentives
  • Supportive hearing care team
  • Professional development through clear career path and professional training
  • MyRewards program - a program that offers discounts to more than 300 retailers and services across Australia
  • Online Wellbeing centre - a platform offering activities, workouts, meditations, nutritional and financial advice - everything you need to live a healthier and happier life
  • Employee Assistance Program
  • Birthday and Christmas gifts
Our Values:

Audika is proud to have a diverse and inclusive culture that acknowledges and respects our employees.

We are a team of professionals who bring the importance of sound to life and connect our clients through our hearing products.

We believe that it all starts from our employees, who make this happen. We are led by our values, which shape a supportive and encouraging culture where everyone can thrive and succeed.

We create trust! We are Team-players! We create innovative solutions! We apply a can-do attitude in everything we do.


Information :

  • Company : audika_Australia
  • Position : Client Service Officer - Toowoomba
  • Location : Toowoomba QLD
  • Country : AU

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Client Service Officer - Toowoomba job info - audika_Australia Toowoomba QLD above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Client Service Officer - Toowoomba job info - audika_Australia Toowoomba QLD in 2025-04-19 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.


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Post Date : 2025-04-19 | Expired Date : 2025-05-19