CUSTOMER SERVICE OFFICER

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Lindt & Sprüngli with the position of CUSTOMER SERVICE OFFICER - Lindt & Sprüngli which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information CUSTOMER SERVICE OFFICER - Lindt & Sprüngli below matches your qualifications. Good Luck: D

About Us

Lindt has a rich and diverse culture, which embraces change, whilst respecting our history. Understanding that every one of our employees has excellence within them, we create a unique environment where our employees have the confidence to take risks and are encouraged to challenge the status quo to build the Lindt brand for future generations to enjoy.

With over 500 employees, we encourage our people to recognise opportunities and generate innovative and creative ideas, while building strong relationships with consumers, customers and within to Enchant the World with Chocolate.

About the Role

To help us spread the word about the wonders of Lindt, we are looking for a Customer Service Officer to join our team, reporting to our Customer Service Manager. You will be responsible for the processing of incoming orders received via EDI, email and allocated seasonal orders.

In this role, youll be the vital link that ensures seamless collaboration between our Sales and Finance teams and our customers. Youll serve as the case management expert, skilfully resolving customer order challenges and addressing pricing inquiries, playing a crucial role in the cohesion of our diverse team.

This role operates in the fast lane, where your responsibilities will focus on:

• Order processing
• Addressing internal and external customer queries
• Generating reports
• Completing general administrative tasks

What you will bring

• Extensive experience in completing order processing, from order placement to invoicing.
• Proficiency utilising SAP, a minimum of a 3 years proven effective system use.
• Familiarity with EDI order processing.
• Previous experience in a similar role and or relevant industry experience.
• A self-motivated with the ability to work autonomously.
• A knack for conflict resolution, precise data entry, adept problem-solving, and the delivery of exceptional customer service.
• Outstanding collaborative communication skills, with an emphasis on clarity, persuasion, and constructive engagement.
• Mastery of time management, excelling in multitasking and prioritisation.
• Competency in MS Office tools (Word, Excel, PowerPoint & Outlook).
• The adaptability to perform efficiently, especially during peak seasonal periods, from October to April.

What we can offer you

• An emphasis on a positive environment, allowing career and personal growth, celebrating your achievements and recognising your successes
• An engaging and creative workplace full of passionate individuals that embraces diversity and thinking differently
• Hybrid working environment - 3 days in office, 2 days working from home
• A priority on maintaining a healthy work/life balance
• A paid day off on your birthday!

Are you ready to Enchant the World with Chocolate? Wed love to get to know you!

Information :

• Company : Lindt & Sprüngli
• Position : CUSTOMER SERVICE OFFICER
• Location : Hybrid work in Sydney NSW
• Country : AU

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the CUSTOMER SERVICE OFFICER job info - Lindt & Sprüngli Hybrid work in Sydney NSW above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies CUSTOMER SERVICE OFFICER job info - Lindt & Sprüngli Hybrid work in Sydney NSW in 2025-04-07 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.