Customer Service Officer - Forest Lake

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Hearing Australia with the position of Customer Service Officer - Forest Lake - Hearing Australia which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Customer Service Officer - Forest Lake - Hearing Australia below matches your qualifications. Good Luck: D

Customer Service Officer

• Help provide the latest best practice services for anyone who needs it

• Gain skills with Australias largest provider of government-funded hearing care

• Permanent, part-time position

• 4 days/week at Forest Lake and Sherwood centres

Want to improve the lives of Australians, no matter who they are?

Join us and build a career and future youll be proud of.

It matters more at Hearing Australia

Hearing Australia is a trusted leader in our field. Working across the country, we exist to support and empower people through hearing health when and where they need it.

Your opportunity

As a Customer Service Officer, youll support and empower clients of all backgrounds. Working side by side with people who go the extra mile, youll also love the feeling of helping children and adults who need us. Heres how youll do it:

• Youll greet clients, attend to all counter and telephone enquiries
• Youll cover reception and undertake general administration duties includes booking client appointments, processing claims, data entry and monthly reports
• Youll liaise extensively with our clients comprising of children and adults, some with complex needs, as well as clients with multicultural & Aboriginal and Torres Strait Islander backgrounds
• Youll perform minor hearing aid repairs and troubleshooting
• Youll assisting Clinicians with the provision of clinical services by proactively identifying client needs, offering professional advice and demonstrating the use of hearing aids

What youll bring

We believe the successful candidate will thrive in a client centred environment where they can provide exceptional and friendly service in conjunction with managing complex medical administration. Youll bring:

• Experience as a proactive problem solver with a desire to accept responsibility and take ownership of your work
• Intermediate/advanced level computer literacy and some exposure or working knowledge of iPad applications
• A desire to work within an organisation that contributes to the greater good and provides genuinely rewarding work, making a difference to the lives of our clients and their families

What matters most? Its simple - your drive to help anyone and everyone who needs us. And youll see your role as a real responsibility and an incredible opportunity to make an impact on lives across the country.

Why Hearing Australia?

Theres so much to love about a role with us. But our people say theres three things that set us and their careers apart. Theyre about:

• How we do what we do: Our vision is to deliver the best hearing solutions for anyone, anytime, anywhere. At Hearing Australia, youll know youre making a contribution that really means something

• Who we work with: Here, youll support and empower clients of all backgrounds. Thats what drives our teams and what makes them so special

• Where were going next: As our industry evolves, were committed to learning and improving what we do and how we do it and building an organisation where everyone can thrive.

What does that mean for you?

As Customer Service Officer, youll know that every day, your work is helping children and adults who need us. Just ask Ebonie one of our dedicated Customer Service Officers about why they choose to work with us:

“I think care is why most of us come to work. Its knowing we can do our bit to make life a little easier for our clients.”

Youll also enjoy a range of benefits, including:

• Attractive salary package includes a generous 15.4% superannuation
• Paid parental leave
• Attractive employee benefits (salary sacrifice superannuation, HCF private health cover discount, well-being programs, salary packaging, discounts across an exciting range of retailers)

Lets create the gold standard of hearing care

We will require the successful candidate to be willing to have a Police Check conducted (we pay), a current drivers licence and must have rights to work in Australia.

Hearing Australia is an Equal Opportunity Employer and embraced diversity, equity and inclusion. We are passionate about building a diverse and inclusive culture from within.

We encourage Aboriginal and Torres Strait Islander peoples and applicants from different cultures who are bilingual to apply.

We are committed to facilitating a barrier-free recruitment process and work environment. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.

Information :

• Company : Hearing Australia
• Position : Customer Service Officer - Forest Lake
• Location : Queensland
• Country : AU

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Customer Service Officer - Forest Lake job info - Hearing Australia Queensland above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Customer Service Officer - Forest Lake job info - Hearing Australia Queensland in 2025-01-31 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.