Specialist, Technology Support

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the White & Case with the position of Specialist, Technology Support - White & Case which was opened this.

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Specialist, Technology Support The opportunity

Are you ready to make your mark as part of our Global TechnologyTeam? Then youve come to the right place. At White & Case, well support you, give you responsibility and welcome you as an integral member of our diverse, international team from day one.

As a Technology Support Specialist, you will play an important role in providing day-to-day first and second-level technology support to the business. You will be a strong team player, client-service driven, able to professionally communicate and follow up with lawyers and business services team members to deliver professional and timely support.

Our Technology Services team is integral to maintaining the Firms overall technology, mobile and desktop devices, and core infrastructure to ensure reliable, secure and efficient operations. Technology Services is a single global operation with representation in each of the Firms offices. Additionally, we have shared service centers in Tampa and Manila, supporting a wide range of technologies and operations.

Key responsibilities
  • Provide first and second-level technology support in both onsite and remote formats, while working with colleagues and clients, together and independently.
  • Install, set up and update laptops, monitors, telephones, mobile devices, headsets and other peripherals.
  • Take ownership of technical problems and resolve issues.
  • Assist the team with technology equipment moves to support internal office relocations.
  • Manage and maintain equipment inventory records via serial number, user and location to include PC/Laptops, Mobile Device (i.e. iPhone), telephones, monitors, printers and other peripherals.
  • Set up and help meeting participants use Firms internal collaboration tools, such as Webex, audio conferencing, Jabber, AirMedia and alike.
  • Help perform system quality checks to promptly correct audio visual (AV) problems before meetings and Firm events.
  • Support Firm events by setting up, maintaining and/or removing AV equipment.
  • Complete ad hoc projects as requested.
The skills and attributes we are looking for
  • 2+ years experience in a similar role.
  • Experience in professional services or comparable organisation.
  • Ability to work autonomously and take ownership of tasks.
  • Team player who is motivated, and globally minded.
  • Ability to multitask and work in a fast-paced environment.
  • Excellent communication, problem-solving and technical trouble-shooting skills.
  • Strive to exceed the expectations and needs of internal and external clients.
  • Strong time management skills

Technical experience of the following would be advantageous:

  • Hands-on experience in desk side troubleshooting
  • ITIL Foundation certification or practical experience of ITIL
  • Application support experience of Microsoft Office 365 and Windows 10, Citrix, Cisco AnyConnect, BlackBerry Work, iManage and SharePoint.
  • Exposure and/or experience with database applications.
  • Experience working and handling audio visual equipment.
  • Knowledgeable with Control Systems, DSPs, Audio Distribution, Touch Panels & Virtual TPs, Cisco Codecs & Infrastructure AV equipment.
What we offer

When you join us, youll be working directly with partners, business leaders and many other inspiring colleagues across our global network of offices. We live by our values—to be pioneering, united and human—and we believe that youll experience them from your first day. We will give you the support and development opportunities that will help you achieve your potential.

We believe that consistent high performance merits reward and support. Our compensation package reflects your calibre as a Technology Support Specialist, and our benefits are designed to support your changing needs and priorities across different life stages.

About White & Case

We are a global law firm with longstanding offices in the markets that matter today. Our on-the-ground experience, our cross-border integration, and our depth of local, US and English-qualified lawyers help our clients work with confidence in any one market or across many.

Since our arrival in Australia in 2016, our Australian practice has grown to 34 partners and 100+ lawyers across Sydney and Melbourne. Our teams work with clients in every state of Australia, across the Asia-Pacific region and around the globe on all aspects of the energy, infrastructure, power (including renewable energy) mining & metals sectors, and on high-profile public market and private equity M&A transactions.

How to apply

Interested? Please apply by submitting your CV for further consideration.

We are committed to creating a diverse and inclusive workplace and encourage applications from all ages, cultural backgrounds, First Nations communities, genders, sexual orientations, as well as people who have family or carer responsibilities. We encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.

For further assistance or queries regarding this opportunity please reach out to Lauren Evans at lauren.evans@whitecase.com

Note to recruitment agencies: Our internal Recruitment team are responsible for all end-to-end lateral recruitment processes. All agencies must sign White & Case terms of business, which are office specific. Candidates submitted by an agency without terms of business agreed with the appropriate office, and/or outside of our online application tracking system, will not be considered a formal introduction. Any applications and CVs sent directly to White & Case Partners and employees will not be accepted as formal introductions. If you have any questions, please contact the APAC Recruitment Team. When engaging with agencies, we are supported by our preferred suppliers.

Primary Location: Australia-Melbourne Expected Workplace: Onsite Job Posting: Mar 14, 2025, 1:17:55 AM

Information :

  • Company : White & Case
  • Position : Specialist, Technology Support
  • Location : Melbourne VIC
  • Country : AU

How to Submit an Application:

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Post Date : 2025-03-15 | Expired Date : 2025-04-14