Latest job information from Uniting for the position of Service Manager - headspace Early Psychosis, Canberra. If the Service Manager - headspace Early Psychosis, Canberra vacancy in Canberra matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
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Service Manager – Early psychosis, Canberra
Join a team redefining youth mental health
About the role
Full time | 76 hours per fortnight
Based at headspace Canberra, Lyneham
HPA Level 4 ($73.00 to $77.63 per hour) + Super
Not-for-profit salary packaging benefits up to $18,500 per annum
Interstate candidates are encouraged to apply, with a relocation allowance available for suitable applicants.
An attraction and retention allowance will also be considered for recommended applicants.
About the Role
As Service Manager, you’ll play a pivotal leadership role in shaping the future of the headspace Early Psychosis (hEP) Canberra program. Partnering closely with the Operations Manager, you’ll provide strong operational and clinical leadership to deliver high‑quality, recovery‑focused care that makes a real difference in the lives of young people and their families.
You’ll champion clinical excellence, drive service performance, and build a capable, motivated workforce, while embedding continuous improvement across the program.
Leading the Continuing Care Team (CCT) and working alongside the Team Leaders of MATT and FRT, you’ll ensure robust clinical governance, seamless service integration, and consistently positive outcomes.
About the Program
Headspace Early Psychosis operates under the internationally recognised Orygen EPPIC model, delivering integrated, youth‑centred mental health care through:
Mobile Assessment and Treatment Team (MATT) – providing rapid, flexible assessment and intervention
Continuing Care Team (CCT) – supporting sustained recovery and long‑term outcomes
Functional Recovery Team (FRT) – helping young people rebuild confidence, skills, and meaningful participation in life
This is an opportunity for a highly motivated, person-centred individual to lead with purpose, influence system‑wide outcomes, and be part of a program that changes lives at a critical moment.
Key Responsibilities
Lead day-to-day operations of the Early Psychosis program
Provide leadership, supervision, and support to Team Leaders and staff
Ensure delivery of safe, high-quality, recovery-oriented care
Embed clinical governance, risk management, and quality frameworks
Drive service performance, data quality, and reporting outcomes
Oversee workforce planning, recruitment, and onboarding
Contribute to budget management and operational planning
Build strong relationships with stakeholders, partners, and the broader service system
Lead continuous improvement, audits, and accreditation processes
About You
You are a confident and values-driven leader with a strong clinical background and a passion for youth mental health.
You bring:
Tertiary qualifications in Psychology, Social Work, Nursing, Occupational Therapy or a related discipline
Current registration with a relevant professional body (e.g. AHPRA or AASW)
Minimum 5+ years’ experience in mental health, including leadership experience
Demonstrated experience leading and supervising multidisciplinary teams
Strong understanding of clinical governance, risk management, and quality systems
Experience managing service delivery, performance, and complex environments
Ability to influence, collaborate, and lead through change
Commitment to recovery-oriented, trauma-informed, and culturally safe practice
Desirable:
Experience in early psychosis programs
Budget and financial management experience
Why Uniting
Salary packaging that increases take-home pay
4 Me Days – extra paid leave each year (pro rata) to rest and recharge
4 CPD Days per year
Ongoing training and leadership development opportunities
Opportunity to lead an innovative outreach mental health model
Collaborative, multidisciplinary and values-driven team culture
Real impact in improving outcomes for young people and families
If you are passionate about leading a team in making a real difference in mental health care, we encourage you to apply and click the Apply button & attach your Resume
For enquiries, contact:
Geraldine Garcia – Operations Manager –
Pallavi Bhatia, Talent Acquisition Specialist at
About Uniting Uniting NSW.ACT contributes to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communities and confront injustice.
Uniting is a Child Safe Organisation committed to promoting the safety, wellbeing and inclusion of children and young people.
Empowered by diversity At Uniting, inclusion isn’t just something we value – it’s how we work. Our culture and practice reflect the vibrant diversity of our colleagues, and the clients and communities we serve.
Job Info:
Company: Uniting
Position: Service Manager - headspace Early Psychosis, Canberra
Work Location: Canberra
Country: AU
How to Submit an Application:
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