Service Manager - headspace Early Psychosis, Canberra at Uniting

Position Service Manager - headspace Early Psychosis, Canberra
Posted 19 May 2026
Expired 18 Jun 2026
Company Uniting
Location Canberra | AU
Job Type Full Time

Job Description:

Latest job information from Uniting for the position of Service Manager - headspace Early Psychosis, Canberra. If the Service Manager - headspace Early Psychosis, Canberra vacancy in Canberra matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Uniting for the position of Service Manager - headspace Early Psychosis, Canberra below matches your qualifications.

Service Manager – Early psychosis, Canberra

Join a team redefining youth mental health

About the role

  • Full time | 76 hours per fortnight
  • Based at headspace Canberra, Lyneham
  • HPA Level 4 ($73.00 to $77.63 per hour) + Super
  • Not-for-profit salary packaging benefits up to $18,500 per annum
  • Interstate candidates are encouraged to apply, with a relocation allowance available for suitable applicants.
  • An attraction and retention allowance will also be considered for recommended applicants.

About the Role

As Service Manager, you’ll play a pivotal leadership role in shaping the future of the headspace Early Psychosis (hEP) Canberra program. Partnering closely with the Operations Manager, you’ll provide strong operational and clinical leadership to deliver high‑quality, recovery‑focused care that makes a real difference in the lives of young people and their families.

You’ll champion clinical excellence, drive service performance, and build a capable, motivated workforce, while embedding continuous improvement across the program.

Leading the Continuing Care Team (CCT) and working alongside the Team Leaders of MATT and FRT, you’ll ensure robust clinical governance, seamless service integration, and consistently positive outcomes.

About the Program

Headspace Early Psychosis operates under the internationally recognised Orygen EPPIC model, delivering integrated, youth‑centred mental health care through:

  • Mobile Assessment and Treatment Team (MATT) – providing rapid, flexible assessment and intervention
  • Continuing Care Team (CCT) – supporting sustained recovery and long‑term outcomes
  • Functional Recovery Team (FRT) – helping young people rebuild confidence, skills, and meaningful participation in life

This is an opportunity for a highly motivated, person-centred individual to lead with purpose, influence system‑wide outcomes, and be part of a program that changes lives at a critical moment.

Key Responsibilities

  • Lead day-to-day operations of the Early Psychosis program
  • Provide leadership, supervision, and support to Team Leaders and staff
  • Ensure delivery of safe, high-quality, recovery-oriented care
  • Embed clinical governance, risk management, and quality frameworks
  • Drive service performance, data quality, and reporting outcomes
  • Oversee workforce planning, recruitment, and onboarding
  • Contribute to budget management and operational planning
  • Build strong relationships with stakeholders, partners, and the broader service system
  • Lead continuous improvement, audits, and accreditation processes

About You

You are a confident and values-driven leader with a strong clinical background and a passion for youth mental health.

You bring:

  • Tertiary qualifications in Psychology, Social Work, Nursing, Occupational Therapy or a related discipline
  • Current registration with a relevant professional body (e.g. AHPRA or AASW)
  • Minimum 5+ years’ experience in mental health, including leadership experience
  • Demonstrated experience leading and supervising multidisciplinary teams
  • Strong understanding of clinical governance, risk management, and quality systems
  • Experience managing service delivery, performance, and complex environments
  • Ability to influence, collaborate, and lead through change
  • Commitment to recovery-oriented, trauma-informed, and culturally safe practice

Desirable:

  • Experience in early psychosis programs
  • Budget and financial management experience

Why Uniting

  • Salary packaging that increases take-home pay
  • 4 Me Days – extra paid leave each year (pro rata) to rest and recharge
  • 4 CPD Days per year
  • Ongoing training and leadership development opportunities
  • Opportunity to lead an innovative outreach mental health model
  • Collaborative, multidisciplinary and values-driven team culture
  • Real impact in improving outcomes for young people and families

If you are passionate about leading a team in making a real difference in mental health care, we encourage you to apply and click the Apply button & attach your Resume

For enquiries, contact:

Geraldine Garcia – Operations Manager –

Pallavi Bhatia, Talent Acquisition Specialist at

About Uniting
Uniting NSW.ACT contributes to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communities and confront injustice.

Uniting is a Child Safe Organisation committed to promoting the safety, wellbeing and inclusion of children and young people.

Empowered by diversity
At Uniting, inclusion isn’t just something we value – it’s how we work. Our culture and practice reflect the vibrant diversity of our colleagues, and the clients and communities we serve.

                                                                                                                                                                                                  Job Info:

                                                                                                                                                                                                  • Company: Uniting
                                                                                                                                                                                                  • Position: Service Manager - headspace Early Psychosis, Canberra
                                                                                                                                                                                                  • Work Location: Canberra
                                                                                                                                                                                                  • Country: AU

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