Home » Service Desk Technician Level 3 Wyndham City

Service Desk Technician Level 3 Wyndham City at Makita Australia

Position Service Desk Technician Level 3 Wyndham City
Posted 05 Jul 2026
Expired 04 Aug 2026
Company Makita Australia
Location Victoria | AU
Job Type Full Time

Job Description:

Latest job information from Makita Australia for the position of Service Desk Technician Level 3 Wyndham City. If the Service Desk Technician Level 3 Wyndham City vacancy in Victoria matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Makita Australia for the position of Service Desk Technician Level 3 Wyndham City below matches your qualifications.

Job Type: Permanent - Full Time

Location: Truganina VIC

Job Category: Information Technology

What You’ll Do
  • Act as the primary IT contact for the Truganina site, providing hands‑on support and resolving technical issues.
  • Deliver Level 3 support across Microsoft 365, Intune, Windows Server, Active Directory, networking, and endpoint management.
  • Support warehouse technology including RF scanners, printers, and operational systems.
  • Troubleshoot complex issues, perform root‑cause analysis, and implement long‑term solutions.
  • Manage IT assets, maintain documentation, and ensure accurate records are kept.
  • Coordinate with internal teams and external vendors to resolve incidents and support business operations.
  • Contribute to IT projects, system upgrades, process improvements, and mentor junior support staff.
Why You’ll Love This Role
  • Work with the latest Microsoft and enterprise technologies.
  • Be the go‑to IT person for a busy distribution centre.
  • Get involved in exciting IT projects and upgrades.
  • Enjoy a mix of hands‑on support and technical problem‑solving.
  • Make a real impact on business operations.
  • Opportunities to grow your career and develop your skills.
  • Work with a supportive and cooperative IT team.
  • Reliable, full‑time role with a well‑established company.
What We’re Looking For
  • 5+ years’ experience in IT support, including Level 2 and Level 3 environments.
  • Robust experience with Microsoft 365, Intune, Windows Server, Active Directory, and networking technologies.
  • Excellent troubleshooting and problem‑solving skills, with the ability to resolve complex technical issues.
  • Experience performing root‑cause analysis and implementing long‑term solutions.
  • Strong communication and customer service skills, with the ability to support users at all levels.
  • Ability to work independently, manage priorities effectively, and use ticketing and remote support tools.
Benefits
  • Staff discounts on Makita products
  • Corporate Health Insurance
  • Makita Healthy Lifestyle Program
  • Birthday leave
  • Paid parental leave and access to employee assistance program (EAP)
  • Anniversary recognition and referral bonuses

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Job Info:

  • Company: Makita Australia
  • Position: Service Desk Technician Level 3 Wyndham City
  • Work Location: Victoria
  • Country: AU

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Service Desk Technician Level 3 Wyndham City at the office Victoria above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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