Remote Call Center Representative at TechOp Solutions International, Inc.

Job Description:

Latest job information from TechOp Solutions International, Inc. for the position of Remote Call Center Representative. If the Remote Call Center Representative vacancy in Townsville City matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at TechOp Solutions International, Inc. for the position of Remote Call Center Representative below matches your qualifications.

Overview

TechOp Solutions is seeking CSRs who can provide masterful guidance in a federal contact center environment. Strong candidates will have exceptional customer service skills, including experience deescalating calls, and proficiency in use of common office tools. Team members will support leadership across all aspects of contact center operations, and demonstrate courtesy and professionalism in customer interactions. Remote position, but candidate must reside in the Hampton Roads area.

Responsibilities

• Answer inbound calls, emails, chats, and other contact channels.
• Provide direct customer service.
• Maintain service quality standards, including courtesy, professionalism, and efficiency.
• Other duties, as assigned.

Qualifications

• HS degree, or equivalent, required
• Customer service experience
• Must be able to pass a typing test
• Must be able to obtain and maintain government agency suitability requirements as a condition of employment
• Ability to use telephony tools and applications
• Good verbal and written communication skills
• Basic computer skills
• A reliable, hard-wired internet connection is required

Job Info:

• Company: TechOp Solutions International, Inc.
• Position: Remote Call Center Representative
• Work Location: Townsville City
• Country: AU

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Remote Call Center Representative at the office Townsville City above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.