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Operations Manager at JLL

Position Operations Manager
Posted 19 Jul 2026
Expired 18 Aug 2026
Company JLL
Location Australia | AU
Job Type Full Time

Job Description:

Latest job information from JLL for the position of Operations Manager. If the Operations Manager vacancy in Australia matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at JLL for the position of Operations Manager below matches your qualifications.

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Shaping the future of real estate for a better world

At JLL, we see a Brighter Wayforward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

What this opportunity involves

The Operations Manager will assist with the management of the day-to-day client activities for the asset and be the on-site key point of contact for key stakeholders and client. The role will assist in the management of operational site budgets, lead programmed and reactive maintenance regimes, contractor management, management of minor works and management of risk and compliance programs at the direction of the Centre Manager.

An overview of the role Risk and Compliance Management
  • Ensure a property risk management program including audits is implemented and maintained across all centres
  • Ensure escalation procedures and incident reporting procedures are implemented, tested and reviewed in line with legislation
  • Ensure compliance to all OH&S, Environment and Risk Management Policies and Procedures.
  • Ensure compliance to Building Code of Australia, Australian Standards, Disability Discrimination Act, and all other regulations relevant
Health and Safety Management
  • Ensure the provision of a safe working environment and ensure compliance with statutory regulations on fire, health and safety standards
Contractor Management
  • Ensure vendors are well-managed within existing safe working methods and house rules to deliver services on time and within budget
Procurement
  • Ensure that vendor procurement processes comply with agreed client procurement guidelines as well as JLL best practice
Contracts Management
  • Plan and manage all contracts to ensure that they are professionally delivered in
  • line with agreed contractual metrics and within the agreed budget
  • Finance Management
  • Actively work to ensure that the centre’s operations budgets are meeting or exceeding targets
Retailer Management
  • Proactively engage stakeholders to ensure that on site client’s expectations are
  • met
  • Build and develop effective client / stakeholder relationships across multiple levels
  • of the organisation
  • On-site key point of contact for Facilities in the client’s premises
Monthly Reporting
  • Incident reports for prior month and recommendation for remediation if needed
  • Capex tracking
  • Budget status
  • Contract expiry profile
  • Status of risk and compliance regimes
  • Status of planned and preventative maintenance programs
Sounds like you? This is what we are looking for
  • Bachelor’s degree in facilities management, building, business or other related field and 3-5 years’ experience in facilities, property management, hospitality or related field
  • Experience working in retail related asset or retailer environment
  • Knowledge of local occupational health and safety requirements
  • Knowledge of contractor management
  • An understanding of basic technical aspects of property (Computer Room Air conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system)
  • Proven capacity to understand and interpret commercial contracts
  • Experience managing operational budgets
Benefits
  • Great employee discounts off fitness, wellbeing & other renowned brands
  • 18 weeks paid maternity leave
  • Private Health Insurance Discounts
  • Active Social Club
  • Employee assistant program
  • Novated Lease for EV cars
  • Paid time off for volunteer work
  • Career Opportunities with Australia’s #1 Commercial Real Estate firm
  • Premium offices
What you can expect from us

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Interested candidates, please apply quoting job reference number REQ520302

Location: On-site –Queensland, NSW

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you’re pursuing.

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Job Info:

  • Company: JLL
  • Position: Operations Manager
  • Work Location: Australia
  • Country: AU

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Operations Manager at the office Australia above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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