Insurance Administrator

  • Full Time Role

  • Brisbane, Sydney or Perth based

  • Immediate start

This is a great opportunity to consolidate your Insurance Administration skills and work with a fun team in our riverside office in Brisbanes CBD

About the company: 

Resource Super is Australias specialist provider of superannuation and insurance solutions for people working in the resource sector. We work with our members to improve their personal well-being and help them achieve their best retirement.

About the role: 

Reporting to the General Manager and working collaboratively with key stakeholders you will be accountable for claims and underwriting management of our members. Duties include:

Developing and sending insurance quotes to members. 

Managing the claims and underwriting processes including:

  • Sending members claim packs. 

  • Liaising with members, insurance providers, employers, solicitors etc. to obtain necessary information to lodge claim

  • Preparing Trustee Submissions, Certificates of Currency, Insurance Acceptance/Decline letters etc.

  • Maintaining contact with members when on claim and following up all outstanding requirements. 

  • Preparing underwriting cover sheets and submitting insurance requests and personal statements with insurer.

  • Managing incoming insurance related calls and emails

  • Preparing Monthly reports

  • Maintaining records on CRM 

About You:

You will have 2+ years experience (mandatory) in a similar role within a superannuation fund with a strong knowledge of insurance and the claims process.

You will have excellent communication skills and enjoy building relationships with external stakeholders.

You will be self-motivated, inquisitive, empathetic, and a problem solver. 

A working knowledge of Salesforce will be viewed favourably.

For more information on this role contact Nic Clark on 0402 474 *** or *********@resourcesuper.com.au 


Information :

  • Company : Resource Super
  • Position : Insurance Administrator
  • Location : Sydney CBD NSW
  • Country : AU

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Post Date : 2025-09-10 | Expired Date : 2025-10-10