Client Experience Coordinator & Receptionist at Salt Esthetique

Position Client Experience Coordinator & Receptionist
Posted 24 Jun 2026
Expired 24 Jul 2026
Company Salt Esthetique
Location Townsville | AU
Job Type Full Time

Job Description:

Latest job information from Salt Esthetique for the position of Client Experience Coordinator & Receptionist. If the Client Experience Coordinator & Receptionist vacancy in Townsville matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Salt Esthetique for the position of Client Experience Coordinator & Receptionist below matches your qualifications.

Join One of North Queensland's Leading Medical Aesthetics & Skin Clinics

At Salt Esthetique®, we are passionate about creating exceptional client experiences and helping our clients feel confident in their skin.

We are seeking a warm, organised and proactive Client Experience Coordinator & Receptionist to become the face of our luxury skin and medical aesthetics clinic.

This role is much more than answering phones. You will be responsible for creating memorable client experiences, managing clinic operations, supporting our practitioners and helping the clinic run smoothly day-to-day.

About The Role

As the first point of contact for our clients, you will play a vital role in ensuring every client feels welcomed, valued and cared for.

Responsibilities include:

  • Welcoming and checking in clients.
  • Managing appointments and practitioner diaries.
  • Responding to phone, email and social media enquiries.
  • Building strong relationships with clients.
  • Following up treatment plans and rebooking appointments.
  • Managing client birthdays and special occasions.
  • Assisting with retail sales and skincare recommendations.
  • Creating social media content and supporting marketing initiatives.
  • Managing stock, deliveries and clinic presentation.
  • Assisting with laundry, cleaning and daily clinic operations.
  • Supporting practitioners and ensuring the clinic runs efficiently.
About You

We are looking for someone who:

  • Loves working with people.
  • Has exceptional customer service skills.
  • Is organised and highly motivated.
  • Has excellent communication skills.
  • Takes pride in their work and presentation.
  • Is confident using computers and social media.
  • Can multitask in a fast-paced environment.
  • Enjoys being part of a team.
  • Is willing to learn and grow within the business.
Experience

Previous experience in the following is highly regarded:

  • Reception
  • Customer service
  • Beauty industry
  • Medical or allied health reception
  • Retail sales
  • Social media management
  • Administration

However, attitude, personality and willingness to learn are more important than experience.

What We Offer
  • Above award pay.
  • Bonus and incentive opportunities.
  • Ongoing education and development.
  • Career progression opportunities.
  • Staff treatments and skincare discounts.
  • Supportive team culture.
  • Luxury clinic environment.
  • Opportunity to grow with a rapidly expanding business.
Why Join Salt Esthetique®?

We believe exceptional client experiences create exceptional businesses.

If you are passionate about people, customer service and creating meaningful client relationships, we would love to hear from you.

Apply now with your resume.

Cover letter optional.

Job Info:

  • Company: Salt Esthetique
  • Position: Client Experience Coordinator & Receptionist
  • Work Location: Townsville
  • Country: AU

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Client Experience Coordinator & Receptionist at the office Townsville above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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