| Position | Broker Motor Claims Team Manager |
| Posted | 2025 September 08 |
| Expired | 2025 October 08 |
| Company | Hollard Insurance |
| Location | North Sydney NSW | AU |
| Job Type | Full Time |
Latest job information from Hollard Insurance for the position of Broker Motor Claims Team Manager. If the Broker Motor Claims Team Manager vacancy in North Sydney NSW matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Hollard Insurance for the position of Broker Motor Claims Team Manager below matches your qualifications.
Be part of relaxed, friendly group of professionals
We're open to candidates from NSW, Victoria, Queensland, SA
Opportunity to work with one of Australia's largest general insurers
About Hollard
Hollard Insurance is part of the Hollard Group of Companies and a top 5 General Insurer in Australia and New Zealand. We underwrite a broad range of general insurance products, including motor, home, contents, business, bicycle and pet, in proud partnership with some of Australia's biggest consumer brands and broker businesses. As an independent and privately owned company, we believe we can go further together - for our people, customers, communities and partners - through an innovative approach to providing insurance.
Our state-of-the-art facilities in North Sydney reflect our commitment to providing innovative workspaces that support hybrid and remote work.
About the Role
The position is responsible for delivering an informed, fair, and timely claims management service across a personal motor claims product.
Key Responsibilities include (but not limited to):
Supporting the delivery of exceptional broker customer service and the implementation of plans to drive a high level of performance across the team.
The ability to develop strong internal and external relationships and ensure efficient and productive team and claim outcomes.
Providing ongoing support, coaching and development to staff, and undertaking the performance and career development planning.
Communicate and maintain claims KPI's and ensure the team adheres to compliance standards.
Complaint resolution as the final escalation point before Internal Dispute Resolution.
About You
Strong knowledge of Insurance Claims disciplines, practices, and products as well as knowledge of the Insurance industry regulatory requirements (mandatory).
Motor claim proficiency (mandatory).
Experience in dealing with Broker Networks, repairers, assessors, and direct customers.
Proven team management & leadership skills.
Understanding of Claims handling authority, Claims Manual and Service Level Agreements.
Working at Hollard
At Hollard, you'll discover an environment where you can truly make an impact. We offer the best of both worlds - the opportunity, agility and creativity of a company growing with scale, alongside a focus on becoming a catalyst for enduring, positive, social change.
We're a tight-knit team, where authentic voices and unique perspectives matter. We work supportively, collaboratively and inclusively to help shape our future and create shared value for our communities.
Hollard proudly promotes flexible work including remote work, non-traditional work patterns, and work-family balance. We're also unapologetically committed to creating a workplace that values your diversity with a true sense of inclusion. We actively seek to hire for your different lived experiences, including as it relates to disability, ethnicity, faith, Aboriginal and Torres Strait Islander Peoples, gender diversity, sexual orientation, age, neurodiversity.
We're building something special. Working closely with our industry partners to reshape insurance for the better, we're people changing insurance.
Please note:
Even if you don't meet all our selection criteria, we encourage you to apply.
A full background check will be completed on the successful applicant.
We will not require any support from Recruitment Agencies and kindly request that no unsolicited resumes are sent to Hollard in relation to this role or others. Only direct applications will be considered.
Visit the Hollard careers page to learn about how Hollard will collect, store and handle your personal information.
We will not require any support from Recruitment Agencies and kindly request that no unsolicited resumes are sent to Hollard employees in relation to this role or others. Only direct applications will be considered.
After reading and understanding the criteria and minimum qualification requirements explained in the job information Broker Motor Claims Team Manager at the office North Sydney NSW above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.
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