Account Manager - Sydney at Ideagen

Position	Account Manager - Sydney
Posted	09 Jul 2026
Expired	08 Aug 2026
Company	Ideagen
Location	Australia \| AU
Job Type	Full Time

Job Description:

Latest job information from Ideagen for the position of Account Manager - Sydney. If the Account Manager - Sydney vacancy in Australia matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Ideagen for the position of Account Manager - Sydney below matches your qualifications.

Account Manager - SydneyAbout Us:

Location - Sydney, New South Wales

Function - Global Sales

Department - Digital Sales

Working Pattern - Hybrid

Benefits Benefits and Rewards

Salary - $75,000 - $85,000 + commission

We are seeking an Account Manager to manage and grow relationships with existing midmarket customers. This role focuses on driving revenue growth through account expansion, renewals, and customer retention while managing the full sales cycle from onboarding through to contract renewal and expansion.

The Account Manager will serve as the primary point of contact for assigned accounts, working closely with internal teams to support customer success and deliver value across the Ideagen platform suite, including Plant Assessor, OpCentral, OnePlace, Damstra, Mail Manager, and other solutions.

Responsibilities:

Manage and develop a portfolio of existing midmarket customer accounts
Own the full customer lifecycle, including onboarding, renewals, upselling, and contract expansion
Identify and execute opportunities for revenue growth through upsell and cross-sell initiatives
Maintain accurate and up-to-date pipeline data in Salesforce and HubSpot to support forecasting and reporting
Apply a consultative approach to understand customer needs and align solutions accordinglyAct as a trusted point of contact to support customer retention and long-term success
Collaborate with PreSales, Solutions Consultants, and Customer Teams to maximise customer value
Manage deal negotiations and contract execution in line with commercial guidelines
Stay informed on product developments and relevant industry trends

Skills and Experience:

Experience in an Account Manager or similar role, ideally within a SaaS environment
Experience managing existing accounts with a focus on growth, retention, and customer success
Strong working knowledge of Salesforce and HubSpot, including pipeline management and forecasting
Experience running structured sales processes and managing complex deal cycles
Familiarity with MEDDPIC or similar sales methodologies
Ability to engage and communicate with stakeholders at multiple levels
Experience within compliance, governance, or health and safety technology is beneficial but not essential

About Ideagen

Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better. Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs.
Were building a future-ready team, and AI is part of how we work smarter. If you're curious, adaptable and open to using AI to improve how you work, youll thrive at Ideagen!

What is next?

If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps.

To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us . All matters will be treated with strict confidence.

#LI-SYDNEY

Job Info:

Company: Ideagen
Position: Account Manager - Sydney
Work Location: Australia
Country: AU

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Account Manager - Sydney at the office Australia above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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