Information Technology Support at Information Quality

Job Description:

Latest job information from Information Quality for the position of Information Technology Support. If the Information Technology Support vacancy in Western Australia matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Information Quality for the position of Information Technology Support below matches your qualifications.

Information Quality (IQ) is a leading Specialist Digital Delivery and Asset Management company supporting the Mining, Oil & Gas, New Energy, Utilities, Renewables, Infrastructure and Defence sectors. We deliver specialist services in Digital Delivery and Information Management, Digital Engineering, Asset Management and Master Data Management, Operations Support and Completions and Commissioning to Tier 1 Owner Operators in asset-intensive industries.

Our focus is simple: to be an exceptional company to work for and with. We’re now seeking skilled IT Support to join our Perth team.

We are looking for an IT Support team member with strong L1 and L2 generalist experience who can take ownership of our day-to-day IT function. This role suits someone who enjoys variety, learns quickly, and is confident working independently.

While you will have access to an IT Manager for escalation and guidance, your ability to manage most activities autonomously is critical.

You will support our IT hardware, software, networks, user productivity tools, and Microsoft 365 environment, while also contributing to improvements, small projects, and system/process enhancement activities. No two days will be the same—this role requires initiative, curiosity, and the confidence to tackle new tasks.

In addition to user support, you will have opportunities to work on higher-level tasks such as workflow creation, PowerApps, SharePoint/M365 automation, and assisting with in-flight IT and business improvement projects.

• Excellent communication skills, strong analytical thinking, and a high level of initiative.
• Ability to work independently, take ownership of tasks, and manage competing priorities with minimal supervision.
• Technologically savvy with solid competency in Microsoft 365 (SharePoint, Teams, Exchange Online, Azure AD).
• Microsoft Access experience will be highly desired.
• Experience providing Level 1 and Level 2 support, including troubleshooting hardware, software, and user issues.
• Familiarity with:
  • Microsoft Exchange administration
  • Network share permissions & access management
  • Hardware asset management, procurement, and lifecycle management
• Experience preparing or supporting Microsoft workflows, PowerApps, Power Automate, or PowerBI is highly desirable.
• A willingness to research new solutions, improve existing systems, and implement processes that enhance IT capability across the business.
• Strong task and time-management skills, with the eagerness to learn and adapt.

• We put people first
• We always behave with Honesty and Integrity
• We do the right thing
• We think outside the box

If you share these values, are energetic and positive and you possess the attributes and skills listed below, then we welcome your application to become part of the IQ team.

On application, please submit a cover letter addressing the following selection criteria questions:

• How many years’ experience do you have in an IT support role?
• Do you have an interest in or keep abreast of IT industry trends?

Australian Citizenship or Australian Permanent Residency is a pre-requisite for this role. Applicants without valid working rights in Australia need not apply.

Information Quality is an Equal Opportunity Employer. We promote diversity in the workplace and encourage Aboriginal and Torres Strait Islander Peoples, females, those identifying as LGBTIQ+, people of all ages and culturally diverse backgrounds to apply for this role.

Job Info:

• Company: Information Quality
• Position: Information Technology Support
• Work Location: Western Australia
• Country: AU

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Information Technology Support at the office Western Australia above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.