Job Description:
Latest job information from Helping Hand Aged Care for the position of Residential Services Manager. If the Residential Services Manager vacancy in Australia matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Helping Hand Aged Care for the position of Residential Services Manager below matches your qualifications.
Job Description
Employment Type: Permanent, Full-Time
Location: Whyalla
There to care. Here for good.
Are you an experienced leader ready to make a meaningful impact in aged care while enjoying the lifestyle benefits of regional South Australia?
We're looking for a Residential Services Manager to lead our Whyalla Residential Care Homes. This is a senior leadership opportunity will see you influence resident outcomes, develop and support high-performing teams and contribute to a strong, connected local community.
Since 1953, Helping Hand has supported older South Australians and is proud to be one of the state's leading aged care providers. As we continue to grow and strengthen our services, we're looking for a values-driven leader who is committed to person-centred care, continuous improvement and excellence in service delivery.
A brighter future with Helping Hand, for older people and for you.
Based across our Whyalla Residential Care Homes (Yeltana and Copper House Court), as our Residential Services Manager you will lead the delivery of person-centred care and services while maintaining overall quality, financial and operational accountability.
You will be responsible for leading the development and delivery of high-quality services in accordance with the Aged Care Quality Standards through effective management and leadership of people, resources and operational performance. Your experience, expertise and leadership will play an important role in ensuring Helping Hand continues to deliver exceptional outcomes for residents, families and employees.
You’ll Also Make An Impact By
- Leading and coordinating the ongoing evaluation and improvement of residential services, systems and processes to deliver resident-focused outcomes.
- Providing effective leadership and management to direct reports and the wider workforce, including coaching, development, succession planning and performance management.
- Establishing and maintaining a positive workforce culture aligned to organisational values and focused on delivering exceptional consumer outcomes.
- Driving operational excellence, quality outcomes and compliance across both residential care homes.
- Managing financial performance, resources and budgets to ensure sustainable service delivery.
What You’ll Bring
- Formal qualifications in health, aged care, business, management or a related discipline, or equivalent industry experience.
- Extensive experience delivering person-centred services within a health, aged care or related environment.
- Strong leadership and management experience in a complex operational setting, with a demonstrated ability to build, develop and lead high-performing teams.
- Excellent verbal and written communication skills, with the ability to build relationships across all levels of an organisation and with external stakeholders.
- Experience leading teams through change and continuous improvement initiatives.
- Demonstrated ability to manage financial performance, including budget development, monitoring and achieving service outcomes.
- Experience managing quality, risk, compliance and governance requirements within aged care or health services.
- A valid NDIS Worker Screening Check, or willingness to obtain one.
Accommodation
Considering a move for this opportunity? To support your relocation, a staff accommodation unit is provided for three months to help you settle into your new role and community.
The unit includes a bedroom with ensuite, lounge and dining facilities, a small kitchenette, a small outside area, TV and WiFi access. A shared kitchen with oven and large fridge, along with laundry facilities, is also provided within the complex.
The complex is located 200 metres from the local beach and within walking distance of Yeltana Residential Care Home. Copper House Court Residential Care Home, is a short car ride away.
Public transport services are available, with shopping facilities also within walking distance.
The location offers a great combination of community atmosphere, privacy and independence.
Vehicle
To assist with relocation and travel requirements, a vehicle will be available to support travel between Whyalla and Adelaide where required.
Why Helping Hand?
From day one, you'll be supported every step of the way. Our team including metro and residential colleagues and corporate partners will work with you and provide ongoing guidance and assistance to help you settle into your role and succeed.
We get it - a role in aged care is more than just money. You don’t do it for the pat on the back. You do it because you know it matters - and at Helping Hand, you matter, too
We Are Who You Are
We truly care about how you are. Here are some of the things we hope you’ll love about working with us:
Here’s the thing. When good people come together, amazing things happen. At Helping Hand, you’ll find real support from teammates and managers who share your values and strength. They’ve been in your shoes - and they’ll always be just a phone call away to lend a helping hand.
We are where you are
As our Residential Services Manager you’ll know you’re contributing directly to a community you care about. And you’ll see your impact on the faces of the people you’re supporting.
We Care How You Are
In any job, how well you feel affects how well you work. And we take that very seriously. We want you to feel as secure as you can. So, we’re proud that our people say they value the stability that comes with working for a well-established, growing organisation like us.
You’ll Also Enjoy a Range Of Other Benefits
- Be part of a warm, friendly team that genuinely cares about you and your wellbeing
- Maximise your take-home pay by salary packaging up to $15,899 each year
- Enjoy an additional $2,650 tax free per year with our Meal and Entertainment Card
- Prioritise your health and wellbeing with discounted private health insurance, plus our Employee Assistance Program
Are you ready to lend a Helping Hand?
Join us at Helping Hand and help shape your future and ours.
We will be reviewing applications as they are submitted and conducting interviews accordingly.
Current Helping Hand employees must notify their manager of their intent to apply.
All applicants must have the right to work in Australia and hold relevant checks or be willing to obtain them. Successful candidates will be required to attend an induction session before commencing work.
Helping Hand welcomes and respects the diversity our clients, staff and volunteers bring. Regardless of their culture, religion, spirituality, age, gender, sexuality, disability, socio-economic background or personal experiences, our people are included and respected.
Helping Hand strongly recommends that all employees receive COVID-19 and flu vaccinations, as we work in a high-risk setting and are in contact with vulnerable people.
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Job Info:
- Company: Helping Hand Aged Care
- Position: Residential Services Manager
- Work Location: Australia
- Country: AU
How to Submit an Application:
After reading and understanding the criteria and minimum qualification requirements explained in the job information Residential Services Manager at the office Australia above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.
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