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Customer Service Officer

Queensland Building and Construction Commission | Sunshine Coast QLD | AU

Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the Queensland Building and Construction Commission with the position of Customer Service Officer - Queensland Building and Construction Commission which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Customer Service Officer - Queensland Building and Construction Commission below matches your qualifications. Good Luck: D

Provide information, advice and service to customers on building related matters including QBCC's legislation, services, policies, procedures and products....

Key outcomes/Accountabilities

The aim of this role is to:
  • Provide information, advice and service to customers on building related matters including QBCCs legislation, services, policies, procedures and products.
  • Interpret and assist with matters relating to the delivery of QBCCs services. These services include:
  • Builder and contractor licensing and renewal applications;
  • Home Warranty Scheme
  • Contractor compliance
  • Building dispute management
  • General Enquires.
  • Maintain knowledge of QBCCs information and services; and participate in ongoing review, quality assurance, and regular training.
  • Promote and participate in marketing, educational events, community awareness sessions, and other QBCC associated activities.
  • Undertake a range of offline administrative duties, but not limited to, including: Front Counter, face-to-face customer service, administrative support as required within Regional Services.
  • Provide exceptional customer service to all staff of the Commission and external customers, and displaying resilience when engaging with challenging customers.
Candidate attributes
*
  • Apply, advise on, and interpret legislation and policy standards to deliver continued high quality customer service.
  • Process, utilise, collate and analyse information utilising contact centre technology, and multiple applications and system databases.
  • Achieve team goals through being flexible, adopting continuous improvement attitude and change engagement along with participation in various regional service centre initiatives and functions as a member of a team.
  • Use effective communication and interpersonal skills in the workplace to achieve high customer service delivery.
To apply for this position please submit your resume and a statement of suitability (maximum of 2 pages) outlining your skills and experience relevant to this role.This work is licensed under a Creative Commons Attribution 3.0 Australia License.

Information :

  • Company : Queensland Building and Construction Commission
  • Position : Customer Service Officer
  • Location : Sunshine Coast QLD
  • Country : AU

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Customer Service Officer job info - Queensland Building and Construction Commission Sunshine Coast QLD above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Customer Service Officer job info - Queensland Building and Construction Commission Sunshine Coast QLD in 25-06-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

Next Process

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Post Date : 25-06-2024

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