Customer Admissions Manager

• Give back to the community in a job you love!
• Relationship / Channel Partner Management Focus.
• Car allowance, plus laptop & phone provided.

Reporting to our National Sales & Relationship Manager, the Customer Admissions Manager (CAM) is responsible for driving sales and occupancy, plus maintaining strong relationships with residents and partners within our organisation.

This unique role in the aged care sector, breaks the traditional views on acquiring new consumers. It will challenge and reward you professionally - and for a true sales professional who thrives on achieving outstanding sales results and delivering service excellence, the role provides unlimited scope to be rewarded for both.

Based between our Ashmore and Tweed Heads facilities, this role will be working as part of a small group, supported by a cohesive marketing and sales support team. You will grow occupancy and admissions by working with existing channel partners and fostering new partnerships within the healthcare sector. It will be a requirement for our new CAM to drive between both our Ashmore and Tweed Heads facilities regularly, so a current driver’s licence and car is a must.

You will also work closely with our new resident families to guide them through what can be an emotional, stressful, and often very confusing process to understand the aged care system.

Our ideal applicants will:

• Have proven experience in sales, business development, or relationship management, preferably in the aged care or healthcare industry.
• Be able to demonstrate the ability to manage a referral / channel partner network which can generate qualified leads.
• Be able to build strong relationship and by doing so close deals and achieve targets.
• Possess excellent time management skills.
• Empathy, compassion, and a genuine interest in supporting the needs of elderly individuals.
• Proficiency in using CRM software, Microsoft Office, and other relevant tools.
• Knowledge of aged care regulations, policies, and industry best practices will be highly regarded.

What’s in it for you?

• Car allowance, plus laptop and phone provided.
• Food, Clothing, Electrical and other services employee discounts via our external partner called Flare.
• Free and confidential Employee wellbeing, financial counselling, mental health and life coaching via our Employee Assistance Program.
• Ability to earn referral payments via our internal employment promotions program.
• We offer our employees the opportunity to broaden their skills and achieve their potential whilst at the same time create a home away from home for our residents and their loved ones.

Infin8care, is a leader in residential aged care. We have facilities in Queensland, NSW and South Australia and we take pride in our ability to provide an environment which encourages and enables residents to remain independent.

To view our Ashmore and Tweed Heads facilities, click the links below:

Ashmore: Aged Care Gold Coast - Ashmore Facility | Infinite Care (infin8care.com.au)

Tweed Heads: Aged Care Tweed Heads - Nursing Home | Infinite Care (infin8care.com.au)

If you would like to know more about us or this position before applying, then please reach out to our recruitment specialist managing this assignment - Teri Vallely on 07 5667 0815