Receptionist

• Deliver unforgettable customer service experiences at our premium St Leonards club
• Full-time gig with an iconic brand built on a human touch with a playful side
• Free gym membership, discounted PT, exclusive retail and service partner deals

Theres never been a better time to join Virgin Active, we have the best talent, doing the best work of their lives with meaning. Our continuous focus on inspiring people to live an active life is what unites us and sets us apart in our vision to be the worlds most loved exercise brand.

We are part of the Virgin group of companies worldwide and launched our Australian business in 2008 with one club, five studios and a dedicated team of just 50 people. Today, we have a team of nearly 1,000 people and were building a collection of iconic locations in Sydney and Melbourne.

Located in St Leonards Square and spread across 1,158 sqm, our St Leonards club is your go-to location for work, rest and play on the lower North Shore. Inside youll find purpose-built spaces for Boxing, Reformer Pilates, Yoga and Grid Training (HIIT), plus a gym with strength, cardio and functional training zones. Weve also catered for your post-workout-self, with luxury changeroom amenities including Dyson Supersonic™ hairdryers, ghd® straighteners and Apelles products. Its the experience your workout deserves.

Your gig

• Youll provide heartfelt service and create personalised moments to deliver an extraordinary customer experience.
• Youll leverage your personality to build true community and create an environment where members love spending time.
• Youll deliver the customer experience at each touchpoint... from the warm welcome on arrival, to responding to queries about the classes available, through to taking payments and providing support with the bookings process.
• Youll be empowered to find ways to give our members that little bit extra... especially when its unexpected.

• Youre warm, honest and genuine with relevant customer service experience.
• You love to create meaningful moments for people. Whatever a member needs, whatever a member is looking for, you help them find it.
• You get a kick out of creating unexpected experiences which make people go wow!
• Youre comfortable communicating at all levels and youre authentic when you express yourself. You can be counted on to skilfully respond to feedback and complaints.
• You have the flexibility to work a non-traditional schedule and may also have some retail or hospitality sector experience. A+ for you.

What we offer you

• A brand built on a human touch with a playful side
• A culture thats all about inspiring people to live an active life
• A free membership for you (and your buddy) to workout at our clubs
• Discounted personal training
• Special deals with our retail and service partners
• Paid parental leave to spend time with your new little human
• Regular personal and professional development
• Confidential 24-hour support via our employee assistance program
• We like to be normal, not formal

These opportunities dont come up often... especially with Virgin. Be part of something meaningful and apply now.