Service Delivery Officer

We are unique

Essential Energy is an organisation that values your voice, empowers your autonomy, recognises the strength in diversity, and prioritises your well-being while offering attractive remuneration and benefits. Take pride in having a meaningful impact on regional, rural and remote communities while being a pivotal player in the energy industrys future.

About the role

We are currently recruiting for a Service Delivery Officer, to be based in Leeton.

As a Service Delivery Officer, you will deliver administrative services within Network Services ensuring reliable and accurate information is available to facilitate the efficient operation of the Division in achieving its business goals. You will also encompass a broad range of administrative tasks to meet both regional and stakeholder requirements.

About You

• You will have demonstrated experience in a similar operational or administrative role with the provision of administrative services and record management functions in a large organisation.
• In your previous roles you worked to deadlines whilst maintaining and promoting confidentiality.
• You are a people person with excellent communication skills and customer service techniques to relay, gather and request information.

Required Qualifications | Skills

• Certificate III in Business Administration or demonstrated capability through past employment experience and/or relevant qualifications
• Proven communication and customer service skills and experience to liaise and interact with a diverse range of customers, stakeholders and sponsors in an energy distribution environment whilst maintaining confidentiality
• Demonstrated ability to provide administrative support services and document recording functions with good attention to detail
• Flexible, self-motivated and well organised and be able to handle a varying complex workload
• Ability to work autonomously or in a team environment
• Strong skills in computer operations and business systems relevant to the role including Microsoft Office products.

Why Essential Energy

We offer competitive remuneration commensurate with skills and experience and 16% superannuation.

Essential Energy provides employees with a broad range of employee benefits including 26 weeks paid parental leave, learning and development opportunities, and Health and Wellbeing programs including fitness passport. For more information on our benefits, please visit the employee benefits page .

We are proud to be recognised as a WORK180 Endorsed Employer for All Women .

We’re a business with a huge range of operational and corporate roles aimed at connecting our communities.

As a pivotal player in the energy future of NSW and the country – we cover 95% of NSW and parts of southern QLD - we are an organisation with a wider variety of roles than you may first think.

Whether you want to work remotely, in a coastal region or rurally, we will invest in you, develop you and help you shape a career in energy that will give you future opportunities you may never have realised in a sector where there is so much to explore.

For further information please contact Kellie Good, Branch Administration Coordinator on 0427 170 679.

Applications close on Tuesday 18 June 2024 at 11:55pm

Passionate people. Global thinking. Regional heart.

Building a better energy future.

Essential Energy is committed to building a culturally diverse and inclusive workplace and strongly encourages applicants to apply regardless of gender, age, ethnicity, sexual orientation, or disability.

As an organisation, our aim is to champion inclusivity in the workplace and celebrate the difference in all our employees.