Customer Banking Specialist - Temora

Customer Banking Specialist - Temora Please note that rosters are predetermined. Before applying, please ensure you are available to cover the following roster

Part Time Roster (21.25 hours per week):

• Monday: 9.00am - 1.15pm
• Tuesday: 9.00am - 1.15pm
• Wednesday: 9.00am - 1.15pm
• Thursday: 9.00am - 1.15pm
• Friday: 9.00am - 1.15pm

Ability to travel to other branches including Junee and Wagga Wagga beneficial.

Do work that matters

As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. Weve been serving our local communities for over 100 years, with market-leading products, services and technology.

What we do has real impact at all stages of peoples lives, from opening their first account, saving for a holiday, buying their first home, or planning for retirement. Working with us in RBS means youll positively impact our customers lives, and be there for them when they need us.

See yourself in our team

As the Customer Banking Specialist in our Temora Branch, youll:

• Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice
• Support customers with enquiries, maintenance on accounts and process applications for credit products
• Complete Financial Health Checks to assess customers financial needs and identify any changes
• Provide options for the customer through education & demonstration of our in-branch technology and digital banking options
• Problem solve & provide effective solutions whilst championing our processes, procedures & drive our risk-adverse culture

Were interested in hearing from people who have

• Proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality
• Excellent communication skills & the ability to articulate financial terms in a clear way
• The ability to ask the right questions, find solutions, act with integrity and place the customer at the centre of everything you do
• Ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions
• A genuine interest in building a career with CommBank and improving the financial wellbeing and lives of our customers

Whats Next: As part of our application process, you may be required to complete an online assessment and/or digital interview. Wed encourage you to complete these steps within 48 hours of applying.

With us, youll help customers make the right financial decisions and achieve their dreams.

If this role sounds like the perfect fit then wed love to hear from you. Apply today!

At Commbank, were determined to make a real difference for Aboriginal and/or Torres Strait Islander Peoples. Youll be part of a community thatll support you professionally and personally, every step of the way. Beyond your team, youll also have the opportunity to network across our Indigenous Employee Network, linking to Indigenous employees across CommBank.

If youre already part of the Commonwealth Bank Group (including Bankwest, x15ventures), youll need to apply through Sidekick to submit a valid application. Were keen to support you with the next step in your career.

Were aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Advertising End Date: 08/05/2024 Job ID REQ209841