Customer Service Representative

Working in retail is fast-paced, and at Coles Express for Viva Energy Retail, the rubber really hits the road. It’s not a typical 9-5, so you can easily blend life and work. And as part of a small station team, you’ll enjoy the variety and speed that offering convenience to local and on-the-move customers brings.

We’re looking for a Customer Service Representative. With a focus on great customer experiences, you’ll ensure the store is always clean, stocked and welcoming.

This is an amazing opportunity to join and work for Viva Energy Retail, Australia’s largest single branded mobility and convenience retail network which has acquired Coles Express. Whether it’s filling up your car, grabbing food to go, or topping up essential groceries, we’re there when you need us.

• A commitment to providing great customer experiences by working with enthusiasm, energy and pace
• To handle cash and know your stuff by promoting monthly specials and products
• A focus on ensuring our safety standards are met
• You’ll need to be comfortable working on your own and following set instructions
• To deliver with pride through site presentation and stock management
• The availability to work flexible hours (including late nights, early mornings and weekends)
• You’ll be on your feet for long periods of time and may require some moderate to heavy lifting and reaching

If you like the sound of us (and our corny servo puns) apply now.

We’re continuing to build a gender equitable team, and a culture that’s just as diverse, inclusive and welcoming as the communities we serve. We encourage applications from people of all ages, cultures (including our First Nations Peoples), abilities, sexual orientation and gender identities. Where possible, we’re happy to adjust our recruitment process to support candidates with disability. Find out more in the ‘Our Recruitment Process’ section of our careers site.

By applying for this position at Coles Express, you are consenting to Coles sharing your personal information with Viva Energy Retail Pty Ltd (Viva Energy). From 1 May 2023, Viva Energy became the owner of sites currently trading as ‘Coles Express’. Coles is continuing to provide recruitment services to Viva Energy and may pass on your personal information for the purpose of reviewing your application, your suitability for employment and if you are successful, for the purpose of your employment. Coles will manage your personal information in accordance with Coles Careers – Candidate Privacy Policy. Information about how Viva Energy collects and handles personal information is available at www.vivaenergy.com.au/contact/privacy-policy.