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Room Service Support Officer

St John of God Health Care | Remote in Perth WA | AU

Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the St John of God Health Care with the position of Room Service Support Officer - St John of God Health Care which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Room Service Support Officer - St John of God Health Care below matches your qualifications. Good Luck: D

This role is responsible for high quality customer service and support for the delivery of Room Service to patients to ensure patient satisfaction....

Hamster Kombat
Your role at St John of God Health Care This role is responsible for high quality customer service and support for the delivery of Room Service to patients to ensure patient satisfaction. The position is located in the Room Service Support Centre and receives incoming calls from patients across multiple SJGHC Hospitals. The position assists patients with menu inquiries and questions, provides information about their menu choices and enters the meal orders from the room service menu into a meal order database on behalf of the patient. The Position
  • Answer calls from patients and enter meal choices into the Delegate Menu Management system.
  • Identify and escalate issues to management as they arise
  • Liaise with caregivers across various departments and Hospitals as required.
  • Process the call and meal selection efficiently, promptly and accurately.
  • Alert special requests/dietary/allergens to appropriate team leader.
  • Follow communication “scripts” when processing a patient meal request
  • Identify the patient’s needs, clarify information, and provide solutions and/or alternatives.
  • Be customer focused and adapt to different personality types of patients
  • Have strong verbal communication skills along with the ability to listen to the patient and interpret menu choices
You will have a strong customer service focus, sound understanding of common food allergens and the ability to interpret menus along with the ability to understand the different needs of patients including cultural differences. You will have excellent communication skills including professional phone manner. It is highly regarded if you have previous experience with therapeutic diets and similar experience in a large hospital setting. To succeed in this role you will have flexibility to work across all types of shifts including weekends. We are offering these positions on a casual basis at our Perth CBD office location. Above all, people will be at the core of everything you do committing to and supporting our Mission and Values. We can offer you
  • Salary $35.10 to $42.18 per hour (including penalties) plus 11% Superannuation
  • Based at Perth CBD office with 40% work from home option
  • Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as:
    • Novated leasing
    • work related expenses
    • self-education and
    • additional superannuation
  • A healthy work-life balance through flexible work options, additional purchased leave and well-being programs
  • Employee discount on St John of God Hospital & Medical Services and Private Health Insurance
  • Employee support through our dedicated free Employee Assistance Program (EAP)
  • Access to a range of Lifestyle, Health & Wellbeing rewards and discounts
  • End of trip/shower and bike facilities
  • Close to public transport
For enquiries contact Lauren Koefoed, Room Service Support Centre Team Leader on 0408 940 173 St John of God Health Care embraces diversity and strongly encourages applications from Aboriginal and Torres Strait Islander peoples and people with disabilities. We are committed to providing a safe environment for all children and vulnerable people in our care and proactively take measures to protect children/vulnerable people from abuse.

Information :

  • Company : St John of God Health Care
  • Position : Room Service Support Officer
  • Location : Remote in Perth WA
  • Country : AU

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Room Service Support Officer job info - St John of God Health Care Remote in Perth WA above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Room Service Support Officer job info - St John of God Health Care Remote in Perth WA in 20-06-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

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Post Date : 20-06-2024

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